My partner and i bought a Ford Mondeo from a main dealers in March this year, It was a used car with a good history. It was taxed for 6 months by the dealer and came with warranty as you would expect.
3 days ago we got the tax reminder from DVLA for a Ford Mondeo with the wrong registration number????? Or so we thought.
This set alarm bells ringing as i was only 2 digits different, so i went and checked the tax disk on the car, it had our reg on it, so i checked the log book, it had our reg on it, i checked the mot, it had our reg on it. So i phoned DVLA to my amazment they had sent the right tax reminder????
So whats the problem???? I asked my self...........................
I got the log book annd went to match the Vin Number to the log book and guess what............... IT DIDNT MATCH!!!!!
I thought oh my god we got a ringed car!!!!!! What do i do!!!!!!
So off i went to the main dealer. Who couldnt understand it, i basically went nuts at the salesman who sold it us!!!!! As you would.
He said can you leave the car with us and we will get to the bottom of it.
So he gave me a courtesy car and off i went.
Yesterday they phoned me and asked me and my partner to go down so we did. To our astonishment there was another mondeo in the area sold by them with our registation plates on it!!!!!!!!!!
When they sold the car they put the wrong plates on ours and the wrong plates on another cstomers vehicle and given us thier log book, mot etc etc and them ours!!!!!
It all seems to be getting sorted but what i still dont understand is................
HOW THE HELL DID THIS HAPPEN? arnt there procedures in place to stop this kind of thing????????
No one seems to be giving me an answer.......... and im completley puzzled and infuriated. If had an accident with the wrong plates on my car and the wrong reg on m insurance certificate would i have been insured???? did my car actuall have an MOT???????? was it actually taxed or have i been driving completley illegally for the past months???????
Im so mad, i want to name and shame but darnt for fear of repercusions!!!