HBC Paperless Billing

[Less]

I've been getting some nagging letters about signing up for our councils ebilling I knew I'd get around to it one day and today is that day.

I had to admire their efficiency, without typing anything in page one it informed me:-


Yes that's right 34% complete without typing a thing!

The rest of the form was quite simple except for question 1:-



What is the point of saying (if you know it) and then (required)?

Obviously if it's required you had better find it on one of those old fashioned lumps of paper that they are still keen to send out.
If you don't, your form will be rejected because you haven't filled in all required information.
I may be one of the boroughs 95% and need assistance to count the six fingers on each hand but I could design a set of questions that make a little more sense than the above.
The rest of the questions were simple enough though if in future they plan to contact me via email why is it compulsory for me to give them a telephone number?

[Exile on Spencer St]

Originally Posted by Less

....why is it compulsory for me to give them a telephone number?

So they can sell it?

[accyman]

ill go paperless when they pay for my internet

joking aside im sure they are still accommodating people who cant afford to have internet installed or should them people just use internet at their local library

oh hang on

[Neil]

Originally Posted by accyman

.......or should them people just use internet at their local library

oh hang on

What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes

[Margaret Pilkington]

Originally Posted by Neil

What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes

I do hope that was a 'tongue in cheek' comment Neil.

[Hill Walker]

Originally Posted by Less

I had to admire their efficiency

Unfortunatly my council seems to have no faith in their efficiency. I visited their website to enable the collection of my garden waste and found the following:-

[Gremlin]

I received my Council tax bill via email a few weeks ago.
The week after I received a letter asking me to register for ebilling by sending HBC my email address. The same day I received my paper Council tax bill, identical to the one via email.

[Neil]

In my experience with HBC, a couple of areas they are quite poor are IT and legal. A friend who used to work for them said to me recently, if I was a good lawyer or IT professional why would I want to work for a local authority for the poor wages they pay when I could be earning a lot more money working for companies in the private sector? He then explained that leaves local authorities with people to chose from who can't get work elsewhere. That is hi explanation as to why local authorities have problems in some departments.

[Margaret Pilkington]

It sounds very plausible Neil.

[Restless]

More like a few hours from Clayton-le-moors on the bus

Are they going paperless completely cause since mum passed away I've been helping out as dad has no clue about computers or the internet

Sent from my Nexus 6P using Tapatalk

[Less]

Originally Posted by Restless

More like a few hours from Clayton-le-moors on the bus

Are they going paperless completely

I think they may keep a few squares of the stuff in the cubicles for their staff, though rumour has it the public toilets may get a little uncomfortable.

[cashman]

Originally Posted by Neil

What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes

Obviously you dont catch the bus regular? i happen to do, and from Ossy MANY buses on the timetable just dont come.

[Neil]

Originally Posted by cashman

Obviously you dont catch the bus regular? i happen to do, and from Ossy MANY buses on the timetable just dont come.

Maybe they can see you waiting at the bus stop so make a detour :P

[accyman]

HBC's next big brainwave

PAPERLESS PUBLIC TOILETS

[cashman]

Originally Posted by accyman

HBC's next big brainwave

PAPERLESS PUBLIC TOILETS

They will no doubt do that, then someone may tell em, there is none, they scrapped em.