Inland Revenue

[Gayle]

I decided to sign up for the online Self Assessment for the Inland Revenue so I went on the website and went through the registration procedure.

After signing up they send a registration code and a user code. For security they send these seperately. Only thing is that the security system falls down when they send both envelopes and they arrive through the same post on the same day!

[emzy]

Ive noticed the same, I know when the bank send you a card and pin they arrive on different days normally, your pin being 1st but when I registered to do ex-hubbys self assessment I got them in different envelopes but in the same post, pretty pointless doing it that way really,

[BERNADETTE]

It is just typical of a big goverment department!!!

[West Ender]

Originally Posted by BERNADETTE

It is just typical of a big goverment department!!!

Nail on head, Bernadette. The IR was always a large department but it was staffed with well-trained people who dealt with income tax and knew proper security proceedures. Now that it's HMRC it's a very large department dealing with much more than income tax, most of it computer dependant, with half the staff it once had and half of them hardly what I would call trained at all.

When you register for online returns it's all done at 1 central office and to get the security codes out to you the operator just presses a button - the computer does the rest. You'd think who ever designed the software would have thought to arrange it that they would be issued on 2 separate days but - obviously not. They don't even have people putting things in envelopes any more, at these centres, it's all done by automation. They call it progress.

[BERNADETTE]

[quote Westender]They call it progress.[/quote] They may well call it progress but you can bet your bottom dollar that people using this service don't see it as such!!

[West Ender]

Originally Posted by BERNADETTE

[quote Westender]They call it progress.

They may well call it progress but you can bet your bottom dollar that people using this service don't see it as such!![/quote]



I was being sarcastic.

[BERNADETTE]

Originally Posted by West Ender

They may well call it progress but you can bet your bottom dollar that people using this service don't see it as such!!

I was being sarcastic. [/quote]Yep I know that but they are trying to say things are progressing in the right direction. Load of numpties the lot of them

[derekgas]

You are talking about a governmenet body who lose tax returns on a scary regular basis, still send me tax returns 5 years after I informed them i was employed, and sent a tax return, and a paye code, and a ni contibutions bill in the same day!

[jaysay]

My Daughter used to work for Revenue and Customs, she left last year, after being there 19 years, there is so much unrest its hardly any wonder they can't get anything right,

[MargaretR]

Civil Servants used to be people who were paid to think, be compassionate, be empathic, apply regulations tuned with common sense.

Those days went out the window when new technology replaced people.
Civil Servants now are low paid button pushers. This has dramatically cut the government wage bill.

I need to remind you -
you only get what you pay for

[West Ender]

Originally Posted by jaysay

My Daughter used to work for Revenue and Customs, she left last year, after being there 19 years, there is so much unrest its hardly any wonder they can't get anything right,

I worked for IR/HMRC from 1959 to 1964, 1972 to 1975 then from 1986 to last October. Like your daughter I watched it deteriorate, under Government direction, to a point where it couldn't possibly operate in the way it once did.

Sorry, folks, but I can only see that it will get worse still.

[Tin Monkey]

Are people aware that the tax office in Accrington is due to be closed?

[polly]

Originally Posted by Tin Monkey

Are people aware that the tax office in Accrington is due to be closed?

Wish they would close them all !!!

[Tin Monkey]

Originally Posted by polly

Wish they would close them all !!!

Would do wonders for the unemployment figures. What about all the people who now either have to relocate to offices much further away, or leave their jobs?

Tax isn't going to go away because they close an office. Death and taxes...... etc

[MargaretR]

Originally Posted by Tin Monkey

Are people aware that the tax office in Accrington is due to be closed?

I has been reported in the local press for the past few weeks and was mentioned on this forum before that.
Tax workers enlist MP to battle closure - News - Accrington Observer