M&S phantom dress?

Lampman · 03-01-2009, 14:20

My wife and sister in law were doing a bit of shopping at the Accrington branch of Marks and Spencer,they bought a few foodstuffs and were surprised to find the bill had come to £70+.
On querying this the goods were passed through an adjacent till and it was found that a dress to the value of £40 had been added(in place of a loaf of bread).
Now all this is bad enough but I have just been told of a similar incident with another phantom dress sale,this time involving an elderly woman.
Is this M&S's way of beating the credit crunch?

pipinfort · 03-01-2009, 14:25

I had phantom xmas decorations in B & Q on christmas eve, they appeared on my till receipt when all i had bought was 5 bags of seed potatoes................so i marched back in and surprise , surprise they had no idea how it happened...mmmmm

jaysay · 03-01-2009, 14:31

Would appear that some one at M & S warehouse is taking the P putting the wrong bar codes on items

emamum · 03-01-2009, 15:06

I thought this thread was gunna be about m&s selling off cheap halloween costumes

pipinfort · 03-01-2009, 15:07

Me too...............

panther · 03-01-2009, 17:34

I think a loaf of bread and a £40 dress is a lot in price difference!!

Surely no one in there right mind would miss that!

SPUGGIE J · 03-01-2009, 19:00

As per usual the technology will be blamed and not the numpty that programed it. Makes you wonder what other "errors" there are on pricing. To that point how many people actually check their receipts as I for one am not esp if it comes to what I reckoned it would be.

Taggy · 03-01-2009, 19:27

Quote:

Originally Posted by SPUGGIE J

As per usual the technology will be blamed and not the numpty that programed it. Makes you wonder what other "errors" there are on pricing. To that point how many people actually check their receipts as I for one am not esp if it comes to what I reckoned it would be.

Yep....its funny also how these "mistakes" always seem to happen in the Companies favour too!

Best Regards - Taggy

Caz · 03-01-2009, 19:40

Once queried bill at Asda, seemed way too much. I know I pick extra bits up now and again but still seemed far too much...turns out they were charging me £23 for a block of cheddar!

SPUGGIE J · 03-01-2009, 19:49

Have reversed the tables on shops who like the mistakes cannot be rectified afterwards in relation to change. Walked out of a shop and found they had given too much change. They had one of those signs up so I went in and explained what had happened. They expected to have the excess returned but I pointed out their sign works both ways. To say they were not happy is an understatement but goose and gander come to mind.

emzy · 04-01-2009, 09:51

Quote:

Originally Posted by SPUGGIE J

Have reversed the tables on shops who like the mistakes cannot be rectified afterwards in relation to change. Walked out of a shop and found they had given too much change. They had one of those signs up so I went in and explained what had happened. They expected to have the excess returned but I pointed out their sign works both ways. To say they were not happy is an understatement but goose and gander come to mind.

lol never thought of doing that, not that its happened to me often but always work things out in my head when shopping so the odd £1 either doesnt really bother me but anymore than that then I will check my receipt there and then and sort it out. Once got a tin opener from asda for £1.50, when he scanned it through at the checkout it came through as a £5 bunch of flowers. Had to go to customer services to get it sorted but they refunder me the £3.50 difference and also as a gesture of goodwill for the mix up they gave me an xmas savings card and put £3.50 on that aswell

blazey · 04-01-2009, 12:37

I once went into Next with my little sister because she wanted to spend her xmas money on clothes and they didn't scan half the shopping but packed them so I walked out having spent half the money on the same items.

My sister was happy because obviously she had more money left than she had expected and I felt I'd achieved something

which isn't very often!

jaysay · 05-01-2009, 09:50

Quote:

Originally Posted by blazey

I once went into Next with my little sister because she wanted to spend her xmas money on clothes and they didn't scan half the shopping but packed them so I walked out having spent half the money on the same items.

My sister was happy because obviously she had more money left than she had expected and I felt I'd achieved something

which isn't very often!

You'll make a good Lawyer, blazey

blazey · 05-01-2009, 20:29

Quote:

Originally Posted by jaysay

You'll make a good Lawyer, blazey

oh yes, course I would. I picked up on the sarcasm there. Presuming you know what I know your comment is rightfully so

I didn't really expect anyone to know exactly what that means though.

Still, anyone would have done it and I'm sure many people have on occassion.

If stores can have these policies about not fixing the change once you have left the shop then I don't see why it shouldn't work the other way for their mistakes. The only difference is that I don't wear a sign saying I'll rectify their mistakes for them.

West Ender · 05-01-2009, 20:56

My trouble is that I'm honest to the point of stupidity. One day last year I went round Sainsburys with one of the trollies that has built-in racks for bottles underneath. I went through the checkout and out of the store to my car. It was only when I was loading the shopping into my boot that I realised I had a bottle of vodka and a bottle of wine in the rack that I'd forgotten about and hadn't paid for.

Now nobody had noticed, nobody had felt my collar, and what did I do? I went scurrying back into the store and paid for them - like an idiot.

For just that reason, I won't let any shop get away with overcharging/shortchanging me and, if they try to, my heels get firmly dug in until I'm proved right.