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Old 01-02-2008, 14:18   #46
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Re: n power 1st to go up this year

If N power couldnt get any worse - if you are thinking of going with them or already with them - switch!!

Just got an official threat letter of non payment when i have paid [got the receipt in front of me], despite ringing manager with complaint of high bill & disputing it & him saying he was going to deal with it & get a meter checker in etc. WELL he LIED!!

Anyone got offwatt or an official complaint body - may even do watchdog at this rate for cheek of hiking prices & not giving people the correct allowed time to pay before sending bailiffs when said customer has already paid & told them i have!!!!
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Old 01-02-2008, 15:14   #47
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Re: n power 1st to go up this year

Now only dealing with them in writing - email sent to their complaints dept to the manager, whom im sure will no doubt get back to me with regard of rubbish treatment his company have handled this case - very quick
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Old 01-02-2008, 19:25   #48
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Re: n power 1st to go up this year

As I said, N Power have recently aquired homeserve, all thier efforts are being ploughed into getting british gas's heating cover customers, I wouldn't have either in my house! They have redefined the annual service, it is now an annual inspection, and they inspect it (look at it) and very little else, which for the cost. is ridiculous!
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Old 01-02-2008, 19:55   #49
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Re: n power 1st to go up this year

looks like they've acquired BG customer bad service too
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Old 01-02-2008, 21:02   #50
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Re: n power 1st to go up this year

Quote:
Originally Posted by Stanleymad View Post
looks like they've acquired BG customer bad service too
They have indeed, the problem is of course, that is because the shareholders are more important than you, I or anybody else.
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