No Wonder I Seem Insane! - Page 2

WillowTheWhisp · 12-10-2007, 16:48

Oh I've had that too - when the heart specialist told me I needed a certain medication and gave me a note to take to the doctor I gave it to the receptionist (as they tell you to) and she said "With your low cholesterol you don't need to go on these." A few weeks later I got a letter from my doctor enclosing a prescription for the very same tablets - he'd had a letter from the specialist.

Less · 12-10-2007, 16:54

I have worked in Companies where the receptionist, (they worked the 'phone, passed numbers to departments as needed greeted people pleasantly), but for some reason a Doctors receptionist seems to think she is there to stop business going to the Doctor, any other Company she would be sacked, for the pig ignorant soul that she is!

BERNADETTE · 12-10-2007, 16:55

Quote:

Originally Posted by slinky

Seems to me they are all getting a bit above their station these receptionist's lol

Seeing as they were taught about pain management before they came home that is what I thought

slinky · 12-10-2007, 17:01

Quote:

Originally Posted by Less

I have worked in Companies where the receptionist, (they worked the 'phone, passed numbers to departments as needed greeted people pleasantly), but for some reason a Doctors receptionist seems to think she is there to stop business going to the Doctor, any other Company she would be sacked, for the pig ignorant soul that she is!

lets hope if she ever needs to see the doctor, that she comes up against a ignorant busy body like herself

shillelagh · 12-10-2007, 17:06

Dont get spug on the topic of doctors and receptionists - you will be here for ever and a day!!!

Me - my docs are brilliant. I had a fit and rang the doc had an appointment 1 1/2 hrs later. When my mum was alive her doc used to come out to see her whenever i rang up.

MargaretR · 12-10-2007, 17:33

I have no complaints about Myrtle House staff (Drs Dixon & Manuel)
Perhaps its just the Peel House lot

WillowTheWhisp · 12-10-2007, 17:34

I went yesterday to see if a doc would come to see Busman because I was really worried about him. He's not one to let a cold stop him working but he could hardly move and was obviously very ill. "Can he come down to the surgery?" She says. No he can't or I wouldn't be asking for a home visit. So then she takes a few notes and says if they decide he needs a visit a doctor will come. IF? And how exactly do they decide from a few scribbled notes made by the receptionist? She didn't even write down some of the things I said. I suppose she thought I was an awkward so and so but I insisted somebody needed to come!

slinky · 12-10-2007, 17:37

Quote:

Originally Posted by [email protected]

I have no complaints about Myrtle House staff (Drs Dixon & Manuel)
Perhaps its just the Peel House lot

That's my doctor too, but she always asks me what Is the problem?? lmao, some things I like to just talk to the doctor about as if that isn't embarrassing enough, without having to tell the receptionist as well. next time I might just tell the waiting patients too, as they say, a problem halved is a problem shared!!

Who knows, after telling all these people my problem, I might not even get as far as the doctors room before I'm cleared of my problem

MargaretR · 12-10-2007, 17:53

Quote:

Originally Posted by slinky

That's my doctor too, but she always asks me what Is the problem?? lmao, some things I like to just talk to the doctor about as if that isn't embarrassing enough, without having to tell the receptionist as well. next time I might just tell the waiting patients too, as they say, a problem halved is a problem shared!!

Who knows, after telling all these people my problem, I might not even get as far as the doctors room before I'm cleared of my problem

Strange - I have never been asked. Perhaps it is because I always phone for my appoinments and must sound a bit decrepit/needy

Neil · 12-10-2007, 18:34

Quote:

Originally Posted by WillowTheWhisp

There's a sign up in Peel House saying the receptionist has to ask you what's wrong and you have to tell her! What happened to privacy?

Just say, in a loud voice, that you have had your results back and the Doctor needs to explain how he can treat your leprosy, that should get the waiting room empty pretty quick.

Neil · 12-10-2007, 18:37

Quote:

Originally Posted by shillelagh

Me - my docs are brilliant. I had a fit and rang the doc had an appointment 1 1/2 hrs later.

The best I managed at Rhyddings Surgery in Ossy was, " I have just had a cancelled appointment, it is in 10 minutes". I said "See you in 5"

jambutty · 12-10-2007, 19:34

My doctor is a single doctor practice and the two receptionists there are, judging from what I have just read, the best two receptionists in England.

They will do their best to squeeze you in that day if you really need to see the doctor. They are efficient, polite and wait for it, have a sense of humour. My only gripe is having to take the prescription counterfoil in for a repeat prescription rather than being able to ring up and ask for one. But that is a national efficiency thing so it’s not their fault.

It is the same story with the receptionist at my NHS dentist and at the Warfarin clinic at the Darwen Health Centre. Quietly efficient!

A few years ago when a blood clot on the lung was creating havoc I rang up to say that I had to see the doctor and explained the reason why. “Come right away” she said “and I’ll squeeze you in.” She did and within ten minutes of my arrival I was sat facing the doctor. He was even prepared to arrange for an ambulance to collect me from the surgery to take me to hospital.

cashman · 12-10-2007, 20:45

might be a good idea to move to darwen jim.

they sound civilised.

grannyclaret · 12-10-2007, 22:27

I,d back our Nurse Practitioner against any body...If you get past her you have realy achieved something ,,,,She must have saved our doctors £££££££££££££s,,in priscriptions

jambutty · 12-10-2007, 23:00

Come to think of it my previous doctor when I lived in Blackburn was also a single doctor surgery and 2 of the 3 receptionists were human beings. The other one was a real dragon but would grudgingly back down if you stood your ground. But she would get her own back by arranging queue jumping by other patients. In those pre-technology days the receptionist called for the next patient and if you crossed her she would just forget about you.

Maybe it is just multiple doctor surgeries where dragons inhabit the ‘desk’?

Years back I was with a dentist (a single dentist practice) in Darwen where the receptionist would push her friends ahead of the queue. How do I know? I booked in and a few minutes later a woman booked in and was obviously a friend of the dragon behind the desk. I heard this woman quite clearly say that her appointment was 15 minutes AFTER mine. They chatted for a few minutes and then she was told to go through.

Then when I tackled her about it, to add insult to injury she lied in her teeth about it and tried to hide the appointments book from my view. I complained to the dentist when I went up but a few weeks later he went private so I don’t know what the outcome was of my complaint.