No Wonder I Seem Insane!

Less · 12-10-2007, 16:22

My question is, why do receptionists always try their best to stop you making an appointment?
It doesn't matter if it's a few hours or a few days, they are sat in front of a massive data base these days and if rather than fob everyone off with the standard, "all our appointments are booked for the next fortnight, they should be able realise, hey this guy doesn't ring every day perhaps theres something wrong?

cashman · 12-10-2007, 16:29

if its doctors yer refering too less, its probably down to the "Practice Manager" who in my limited experiance is a complete pillock.

BERNADETTE · 12-10-2007, 16:30

They do tend to try take over. I would ring up and ask for a home visit, they will then ask if you are able to get to the surgery. You can then ask them if they have magically found an appointment as they told you there were none available. I think everyone has had a run in with a receptionist in their time, they are a damm nuisance.

Less · 12-10-2007, 16:34

Quote:

Originally Posted by cashman

if its doctors yer refering too less, its probably down to the "Practice Manager" who in my limited experiance is a complete pillock.

Yes it's Doctors, if I can get to speak to mine he is really great, but I always have to fight my way through someone that doesn't give a sh*t, (she's only there to answer the 'phone and she trains the rest to be just as difficult.).

lancsdave · 12-10-2007, 16:35

I'm concerned you only 'seem' insane. I thought it was confirmed

WillowTheWhisp · 12-10-2007, 16:35

It's their job Less.

I got a letter from my doctor telling me to make an appointment for a flu jab. So I called I when I went down to collect a prescription. "Why do you want a flu jab?" she says "Because my doctor has told me to have one" says I. "But what's the reason?" she says. "Have you got the letter with you?" she says. "No" says I.

I asked her what the possible reasons may be and she runs through "alphabetically" (starting with D!) - Diabetes "That's the one!" says I. I then pointed out that Busman had also received a letter but he's not diabetic. She hazzards a guess at blood pressure. (erm, doesn't B normally come before D in the alphabet?)

Then I tell her that my daughter has also had a letter but the only thing she has is asthma. "Yes", she says, "That's one of the reasons too."

Funny alphabet this woman has when A comes after D and B.

When I came home I looked at the letter and there was no mention in it of the reason why the doctor wants me to have a flu jab anyway!

cashman · 12-10-2007, 16:39

was in peel house a couple of weeks ago queing for about 10 mins,got to the next in line n me bloody mobile rang, (didn,t even know it was in my pocket) you will have to answer that outside sir says the receptionist- fair enough, nips outside for 30/60 secs tells whoever will ring em back. goes back in - cannot regain my FRONT of the queue place, am told by the same receptionist you will have to rejoin the queue sir,

receptionists i would line em up n shoot the bloody lot.

slinky · 12-10-2007, 16:41

Quote:

Originally Posted by WillowTheWhisp

It's their job Less.

I got a letter from my doctor telling me to make an appointment for a flu jab. So I called I when I went down to collect a prescription. "Why do you want a flu jab?" she says "Because my doctor has told me to have one" says I. "But what's the reason?" she says. "Have you got the letter with you?" she says. "No" says I.

I asked her what the possible reasons may be and she runs through "alphabetically" (starting with D!) - Diabetes "That's the one!" says I. I then pointed out that Busman had also received a letter but he's not diabetic. She hazzards a guess at blood pressure. (erm, doesn't B normally come before D in the alphabet?)

Then I tell her that my daughter has also had a letter but the only thing she has is asthma. "Yes", she says, "That's one of the reasons too."

Funny alphabet this woman has when A comes after D and B.

When I came home I looked at the letter and there was no mention in it of the reason why the doctor wants me to have a flu jab anyway!

What the hell has it got to do with her anyway??

I always find when I ring our doctors they ask " and what is the appointment for??" to my reply is " I will talk to the doctor about that, thank you very much"

nosy Wench bag

Less · 12-10-2007, 16:42

The annoying thing about this person is that she will stop talking, then as you put forward your reason she'll say, "you didn't give me chance to finish how can I explain if you keep interrupting?", then when you wait she turns her back and walks away.

Oh dear me how to win friends and influence people!

WillowTheWhisp · 12-10-2007, 16:42

There's a sign up in Peel House saying the receptionist has to ask you what's wrong and you have to tell her! What happened to privacy?

slinky · 12-10-2007, 16:45

Quote:

Originally Posted by WillowTheWhisp

There's a sign up in Peel House saying the receptionist has to ask you what's wrong and you have to tell her! What happened to privacy?

exactly, patient confidentiality and all that!! you are not her patient, you are your G,P's patient, so why does she need to know?? Is there anything she could do about what you tell her is wrong? NO cos she is only the receptionist and hasn't been to medical school for the past 9 years!! Blimey, Nosy Gits!!

BERNADETTE · 12-10-2007, 16:46

Quote:

Originally Posted by slinky

What the hell has it got to do with her anyway??

I always find when I ring our doctors they ask " and what is the appointment for??" to my reply is " I will talk to the doctor about that, thank you very much"

nosy Wench bag

I have had a few do's with receptionist's being nosey and gave them the very same reply. When Ian came out of hospital last year one of them tried to tell me he shouldn't be taking the tablets he had been prescribed at Blackpool. She got the sharp edge of my tongue I can tell you.

Less · 12-10-2007, 16:46

Just a P.S. I've managed to get an appointment for Monday. Oh, Boy, the Doc' had better turn up!

mez · 12-10-2007, 16:47

don't mention receptionists or practice managers to me, please had my share of um this year...............touching wood things arn't going too bad with them at the min.

slinky · 12-10-2007, 16:47

Quote:

Originally Posted by BERNADETTE

I have had a few do's with receptionist's being nosey and gave them the very same reply. When Ian came out of hospital last year one of them tried to tell me he shouldn't be taking the tablets he had been prescribed at Blackpool. She got the sharp edge of my tongue I can tell you.

Seems to me they are all getting a bit above their station these receptionist's lol