Question about honesty

WillowTheWhisp · 21-09-2005, 15:50

This question came up elsewhere and I was wondering just what the general reaction is amongst AccyWebbers.

Supposing you sent for something by post/phone/internet and you'd ordered 10 of them but when they arrived you found there were more than 10. What would you do?

Would your response change depending on the amount of extra or the value of the items?

Tealeaf · 21-09-2005, 15:54

I'd damage the surplus ones then send 'em back saying I was not satisfied & could I have my money back please.

WillowTheWhisp · 21-09-2005, 15:56

Now there's one I hadn't thought of!

chav1 · 21-09-2005, 16:13

i would wait until they asked for it back and if no one contacted me within 30 days i would sell the surpluss

not what i would describe as honest but hey at least i gave them a chance to correct their mistake and most losses like that are tax right offs so everyones a winner lol

cashman · 21-09-2005, 16:16

wouldnt waste a phone call, would keep them for a suitable time,and if they didnt contact me= tough - their loss lol

SPUGGIE J · 21-09-2005, 16:35

I would send back as quick as so that with the luck I have I dont get a bill for whatever it was.

T.C. · 21-09-2005, 17:27

Surely, anything sent through the post is the responsibility of the sender,therefore it is up to them to inform you of their error, and re-collect their goods in a specified time or they become the property of the recipient. I'm sure I've read that somewhere.

SPUGGIE J · 21-09-2005, 17:33

Personally I would err on the side of caution that way there are no comebacks on me.

Sara · 21-09-2005, 18:03

Would probably ring up and ask them to send money/SAE to return items, but hope they would either say keep them or not bother sending out a reply.

Tinkerbelle · 21-09-2005, 18:10

I'd have to send them back, I'm too honest

SPUGGIE J · 21-09-2005, 18:16

This could turn out to be an intresting poll. What will be the top hitter I wonder and is it going to be a suprise?

Margaret Pilkington · 21-09-2005, 19:34

I would have to ring up and let them know......my conscience has a very loud voice.

shillelagh · 21-09-2005, 19:36

Depends on what it was! But mainly i'd ring up and ask them what i should do with them. That way its in their ball court. If they said send them back i'd tell them to send a courier for them i wouldnt pay for their mistake.

entwisi · 21-09-2005, 20:12

I think legally you have to tell them but it is there responsibility to collect at your convenience. Depending on value a lot of companies do not collect as it costs them too much. I believe Dell are one. I have heard of people who order printers with systems and then ring up to say they want to return it. Dell have been known to tell them to keep them(They wer only £29 though)

Phylum · 21-09-2005, 20:16

Depends whether I signed for them or not I'm afraid.