SKY Tv

accymel · 03-01-2006, 23:05

Anyone else been having a nightmare getting in contact with sky services by phone mainly trying to pay the sods!!! Just had my second rant tonight after them taking 40+ mins to answer my call at national rates so that i can pay my bill after being assured on sunday that it will be running properly & being cut off cos i just couldnt get through at all during december & i wont go DD after they naffed my DD up & me bank charged me £30 for skys ****** up so wont do direct debit with them again.

I told them i ought to send them a bill for wasted phone calls!! GGrrrr i got so mad & the person i spoke to was soooooo stupid i had to repeat details over & over again it was hard to keep from swearing but i just managed it except i was angry even still.

They are voted worst ever for customer service!!!!

harwood red · 03-01-2006, 23:09

If you don't want to do direct debit, try a transfer direct from your bank, or send them a cheque

grannyclaret · 03-01-2006, 23:14

its a nightmare ringing sky....only do it in an emergancy...it costs a fortune..i am sure they have some sort of a deal with b.t.

accymel · 03-01-2006, 23:16

Mmmmm might do that next time Harwood red just i find it usually easier to pay by debit card for quickness & convienience, every other bill i paid today - no probs but sky was above a joke

. I might consider freeview pmsl

harwood red · 03-01-2006, 23:17

Quote:

Originally Posted by accymel

Mmmmm might do that next time Harwood red just i find it usually easier to pay by debit card for quickness & convienience, every other bill i paid today - no probs but sky was above a joke

. I might consider freeview pmsl

I agree, I pay everything direct debit, but can understand if they kept messing up. Hope you get it sorted soon

accymel · 03-01-2006, 23:18

Quote:

Originally Posted by grannyclaret

its a nightmare ringing sky....only do it in an emergancy...it costs a fortune..i am sure they have some sort of a deal with b.t.

LOL! i beginning to think that & Bt wont let u have it as friend fam no either blimey i should im on phone more time to them than anyone else lol.

I think I will do what H Red said be a lot cheaper lol

accymel · 03-01-2006, 23:20

Quote:

Originally Posted by harwood red

I agree, I pay everything direct debit, but can understand if they kept messing up. Hope you get it sorted soon

They ask me everytime to go back to direct debit & then i remind them what they did to me ...... a £60 bill for £30 worth of sky - never again with them, my other DD's are no problems.

mantrabooks · 04-01-2006, 00:18

Even Dick Turpin wore a mask - robbin bastards. I have had similar problems with both BT & Sky, they are both pathetically awful. If you ring the sales line you will speak to some body straight away.

Misery at its Best

chav1 · 04-01-2006, 00:29

dont worry about it NTL are just as bad infact they are running an advert right now saying that pirate ntl boxes are unlikely to work

this is because a legitimate box is highly unlikely to work propperly in the first place lol

customer services these days just get worse and worse infact the new trend after annoying us with people who cant speak english is a new voice recognition service that dosnt understand english and has you screaming YES , NO , one , four just to be told that the system couldnt recognise what yu were saying

before long it will be faster to write your complaint onto a piece of A4 card , drive down to their head office and stick it up their ass because thats where their heads are and thats the only place they will see it

british gas is the worst of all in my opinion it once took me 3 days to get hold of someone who apparently wasnt even aware that british gas sold gas

accymel · 04-01-2006, 00:32

Eeek we are bringing the bad ones well out of the woodwork, NTHell were ranked bottom for customer ISP service, & British Gas boooo hissss they were my gripers before sky they are one set of robbing so & so's

accymel · 04-01-2006, 00:33

Quote:

Originally Posted by mantrabooks

Even Dick Turpin wore a mask - robbin bastards. I have had similar problems with both BT & Sky, they are both pathetically awful. If you ring the sales line you will speak to some body straight away.

Misery at its Best

LOL yeh i found that out on sunday when they cut my sky off cos i couldnt get thro but soon as i pressed for no viewing - hey presto i was straight thro

chav1 · 04-01-2006, 00:35

i put 6 pounds into my card meter which was supposed to be taken out 5 months ago yet they havnt turned up to remove it yet

the 6 pounds lasted 7 hours and when i rang up they told me to keep filling the meter up until they could getr somone out to fix the meter which has obviously gone nuts

at nearly £1.00 per hour for gas they better get their arses in gear or i will get my plumber m8 to bypass it with a spare meter coz i sure as hell cant afford to run it at that rate and i have little faith in them been fast at refunding me my cash

accymel · 04-01-2006, 00:40

blimey Chav

British Gas is the lowest of the low with me .... a month after moving to my house that i took my own suppliers with me but BG decided to take over my meter anyway without me signing a contract or agreeing anything with them - they just stole it. I soon got them reported to Offwatt they had illegally took over my card meter supply cancelled my supplier - i didnt know about it till my supplier sent me a letter saying sorry you are leaving us & i had to wait a month before the paperwork got thro to change back!!

mantrabooks · 04-01-2006, 00:41

I rang british gas the other day and it took that long to get though I forgot what it was I initially rang for and had to hang up.

chav1 · 04-01-2006, 00:53

the next time i ring british gas i am going to say that i have put a 1 hour fuse leading to their biggest storage tank and was just calling to give them plenty of time to clear the area but due to been on hold for 59 mins they neednt bother and i wish them good luck in the next life