Very annnoyed. - Page 2

firth_dawn · 09-02-2008, 21:40

you could always take the toy back and say it is faulty and get a refund. go back in 10 minutes later and buy one at sale price.

blazey · 09-02-2008, 21:47

Quote:

Originally Posted by firth_dawn

you could always take the toy back and say it is faulty and get a refund. go back in 10 minutes later and buy one at sale price.

I think I once tried to take something back once it was on sale and they said I can only have it back for the price it was reduced to. Cant remember where or what it was though, I think I kicked up a fuss and got the full amount in the end.

2 months is a bit long too

shillelagh · 09-02-2008, 22:01

Its exactly like buying something 3 days before christmas and then on boxing day the sale price is half price.

It is annoying but hes had 2 months of playing with it, you saw his face when he opened it on christmas day, is that not worth the £60?

MUMMIBOO · 09-02-2008, 22:31

Quote:

Originally Posted by blazey

I think I once tried to take something back once it was on sale and they said I can only have it back for the price it was reduced to. Cant remember where or what it was though, I think I kicked up a fuss and got the full amount in the end.

2 months is a bit long too

They cant do that if you paid full price and have a receipt to prove you paid full price they have to refund you full price and you could have had the item for 11 months you should still get full price back the item is guarantee'd for 12 months.

blazey · 10-02-2008, 00:06

Quote:

Originally Posted by MUMMIBOO

They cant do that if you paid full price and have a receipt to prove you paid full price they have to refund you full price and you could have had the item for 11 months you should still get full price back the item is guarantee'd for 12 months.

No the item is guaranteed to be MENDED or REPLACED for 12 months, not refunded.

Refunds are usually 14-21 days.

thomas.lee · 10-02-2008, 08:27

Quote:

Originally Posted by shakermaker

The item was reduced sixty pounds in under two months! She has ever right to be fuming!

Well I guess ladyluck wasn't on her side on this occasion. Its the price we pay for having gifts to open on Christmas Day. We're now halfway through February, I see no problem with the price reduction.

katex · 10-02-2008, 10:37

Quote:

Originally Posted by blazey

No the item is guaranteed to be MENDED or REPLACED for 12 months, not refunded.

Refunds are usually 14-21 days.

You can still get your full value back if over the 14-21 days Blazey under the warranty. (although sometimes only vouchers)

I had to take a phone system back which I had had for 4 months, liaised with BT on this and agreed was faulty and to take it back to Argos for a refund. Was no problem with this .. except bought when on offer which they frantically searched for the price then (had no receipt by this time, had to obtain bank statement). Hmmph ... didn't offer me the now price refund ...

Didn't want the same one (could have got replacement of course).. couldn't trust it and had to purchase a different one, but didn't get this at the price it was when buying the other .. this was on offer then too.

Think I would be feeling a little miffed here Lilly, however, looks like some buyer didn't get his figures right. There seems to be lots of good clearance buys in Argos at the mo. prior to their new catalogue coming out. Would be good if you could predict what yer kids will want next Christmas I suppose.. and buy them now if ya' have any money left, that is ...

mattylad · 10-02-2008, 11:15

However, if the said item was to become faulty it could be returned for a refund.

Then you could repurchase the cheaper one.

Mick · 10-02-2008, 11:28

Quote:

Originally Posted by katex

There seems to be lots of good clearance buys in Argos at the mo. prior to their new catalogue coming out ...

Katex there new Catalogue has been out for a few weeks now

Neil · 10-02-2008, 11:36

Maybe the question should be why did you spend £80 on a toy that was obviously not worth it even then.

katex · 10-02-2008, 11:44

Quote:

Originally Posted by mick

Katex there new Catalogue has been out for a few weeks now

Thank you for that correction clever clogs ...

Presume all the clearance offers are not in then ?

onlyme · 10-02-2008, 11:59

Is this not what the January Sales are all about?????

We all know when we're Christmas shopping that the majority of items will be reduced by boxing day lol

Lilly · 10-02-2008, 20:54

Quote:

Originally Posted by Neil

Maybe the question should be why did you spend £80 on a toy that was obviously not worth it even then.

My crystal ball was out of order therefore I was not aware that the thing would be reduced by £60 two months later.

As Shillelagh said, he was very happy to open the toy on Christmas day and has played with it a lot since so that lessens the pain a bit.

Thanks for all your comments, I realise that this sort of thing is not uncommon and would not have expected to get anywhere with a complaint. That's why I posted this, to see if anyone had actually complained and what the outcome was. I'm mulling over the possibility of taking it back and getting another at sale price....just need to locate the receipt.

WillowTheWhisp · 10-02-2008, 21:21

I would be more than a bit miffed too but you have to look at it this way. You were willing to pay £79.99 for it. You must have thought it was worth £79.99 at the time when you bought it or presumably you wouldn't have paid that much for it. The fact that it's now on sale for such a ridiculous reduction is really irrelevant. I don't think you'd get anywhere if you complained.