Waiting in for Nowt! - Page 7

lancsdave · 07-03-2007, 09:11

Quote:

Originally Posted by accymel

So now to get a swipe payment card now & cancel offgem.

And change supplier

accymel · 07-03-2007, 09:16

Quote:

Originally Posted by lancsdave

And change supplier

Nooo not yet i want me free eleccy for month or so [as whatever they owe me compo & difference off over charged eleccy for 2 mnths] least this way i can get it thro a very low bill

its to my advantage now hehehehehehehe - see great thinking

Mick · 07-03-2007, 09:36

Hehe i can go one better

when i had problems with the electric meter i sent the cards back with the receipts
they kindly sent me a cheque for £11 fine
this morning i get a letter from them with another cheque for the same amount £11

i will ring them

accymel · 07-03-2007, 09:41

Hehehehehehehe who are u with for leccy Mick ??? LOL!!!

Mick · 07-03-2007, 09:43

Gritish bass

accymel · 07-03-2007, 09:50

Quote:

Originally Posted by mick

Gritish bass

Blimey not like them at all

LOL, im with N Power, seems that the bugbear of all these problems with meter was UU themselves albeit correct it later on

lancsdave · 07-03-2007, 09:57

Quote:

Originally Posted by mick

Hehe i can go one better

i will ring them

Mick · 07-03-2007, 09:59

well i just tried to ring and they are busy and there is a 20 min wait

accymel · 07-03-2007, 10:01

lol same with n power on hold lol

accymel · 07-03-2007, 10:19

OhOh UU are in trouble now

They were supposed to put a pre payment one in

LOL

Ah well good news i can keep the meter as im happy with it [they are not but tough hehehehehe] will get my new bill details within 14days with all alterations of credit & reimbursements which i kindly reminded them of

They take my debit card & its bill 3 mnthly also I WONT get charged for standing charge that pre payment meters charge every week - so £1.50 p/week saved, so should be a lot cheaper

This this problem has been resolved

harwood red · 07-03-2007, 11:34

Really pleased you got normal billing meter mel, those pre paid ones are a rip off and have to deal with people who have them on a daily basis and you have beat me on that one as I haven't managed to get one changed from pre payment to billing meter yet so good on ya

accymel · 08-03-2007, 22:12

Funny enough i got a call from manager of N power today wondering if the problem has been resolved - seems that my complaint worked, the bill meter was on his order so least it wasn;t a mess up as forgot to insert pre payment on it anyway, but like i said to my advantage - plus cheaper bills from now on. Just a matter of making sure all credit, overcharges etc are taken from the bill this coming quarter

SPUGGIE J · 16-03-2007, 14:35

After they failed to turn up to swap meters after I took time of work and a terse email to customer services British Gas sent me a letter today.

We are sorry that we did not call at your property on 15 February 2007 as agreed to inspect your meter.

We appreciate that this may have caused you some inconvenience. We will therefore credit you £20.

I am wondering if they are having problems with appointments or it was my email. When and if I get over this I will celebrate a victory for the little people who suffer at the hands of these companies and recommend emailing displeasure to them.

katex · 07-07-2007, 12:26

Had time off yesterday afternoon for 'yearly' inspection of my gas boiler and gas fire. Ok understand the 12-6pm. time slot. Came at 2.45 pm. inspected boiler, brought out paper from his lap top, mentioned he had not inspected my fire. "Well, not on my instruction, so cannot do it for you" (stops people defrauding them I suppose) Not the maintenance guys fault, no facility for him to ring them to confirm, etc.Was the girl at the end of the phone who booked my appointment .. too busy trying to sell me their electric contract.

She did confirm would be the boiler and fire, but obviously forgot !! Now have to go through another appointment for the fire .. getting time off work, etc., least is a 2-hour slot 4 - 6 p.m Grrrrr.

One point he mentioned was that by keeping my pilot light on .. it costs £ 300 per year !! What !! have two !! Is he saying £ 600 per year. Hate keep switching pilot light off, particularly on fire as always a pain to light again. This can't be correct. Am already trying to sort out what I KNOW must be an overcharge of my gas £130 per month, 'scuse me small house, out at work all day, etc .. nobody I know pays this ! All I get is directed to a number where they will help me save gas .. no, no, no .. not using all that much. Not sure where to go from here.

mallard · 07-07-2007, 13:01

Yes dont it get to you when you are waiting for some one,i nowe how you feel