Wannado

janet · 22-01-2005, 12:00

Has any one upgraded from dial up to broadband recently on wannado? if so is it easy to do.

park381 · 22-01-2005, 12:27

Quote:

Originally Posted by janet

Has any one upgraded from dial up to broadband recently on wannado? if so is it easy to do.

Hey you don't wannado that, try this one http://www.plus.net

but check this message board out first
http://bbs.adslguide.org.uk/postlist...oard=which_isp

entwisi · 22-01-2005, 18:36

Or Pipex(www.xtreme.pipex.net), or Eclipse(www.eclipse.net.uk) depending on what level of BB you want. Both these companies have a tech support dept that know what they are talking about rather than some droid reading from a script somewhere in India etc.

The process of upgrading is the same no matter what company you choose and yes, its dead easy.

Ian

park381 · 22-01-2005, 19:11

Quote:

Originally Posted by entwisi

Or Pipex(www.xtreme.pipex.net), or Eclipse(www.eclipse.net.uk) depending on what level of BB you want. Both these companies have a tech support dept that know what they are talking about rather than some droid reading from a script somewhere in India etc.

The process of upgrading is the same no matter what company you choose and yes, its dead easy.

Yep it is easy as long as you know what you want
entwisi, you sayin +net's CS are in India ?

Mik Dickinson · 22-01-2005, 20:20

Did mine all through AOHELL in Germany and i did notz have to pay the connection fee.Got the splitter and modem for nowt.Been happy since

park381 · 22-01-2005, 20:26

Quote:

Originally Posted by Mik Dickinson

Did mine all through AOHELL in Germany and i did notz have to pay the connection fee.Got the splitter and modem for nowt.Been happy since

No answer to that Mik

entwisi · 22-01-2005, 20:30

No park, Do't know about +net. Wanadoo and Tiscali do use offshore call centres though.

park381 · 22-01-2005, 20:57

Quote:

Originally Posted by entwisi

No park, Do't know about +net. Wanadoo and Tiscali do use offshore call centres though.

+net are based in sheffield, CS was there, they used to have webcams on portal "so you can see us in action", but those have gone now since they changed the portal, but I still think their CS is good.Have been with them for 12 months now, I was on the 150dslconnect at first, loads of problems, but found out it was a bought in product from "Tiss" need I say more, got the thing upgraded to one of their own products 512k, have thought about the upgrade to 1MB or 2MB since sept.04 when the limit was lifted, but still on 512k its OK and cheap.

entwisi · 22-01-2005, 21:09

One of the benefits of Eclipse is that they offer a 2M pipe for only 14.99 a month. OK its capped at 1Gig d/l with extra data at £1.75 a Gig. For people who don't do a lot of P2P 1 Gig is fine. For the £23 most people pay for a 512 link you would get over 5 Gig at 2M download.

Ian

park381 · 22-01-2005, 21:34

Quote:

Originally Posted by entwisi

One of the benefits of Eclipse is that they offer a 2M pipe for only 14.99 a month. OK its capped at 1Gig d/l with extra data at £1.75 a Gig. For people who don't do a lot of P2P 1 Gig is fine. For the £23 most people pay for a 512 link you would get over 5 Gig at 2M download.

Ian

Hi
+net offer the same 1M with 1G cap at £14.99, I have 512 with 2G cap @£16.49 they are the same £1.50 /£1.75 extra data
Think at the end of the day, you pay your money an take your chance.

vorlon24 · 22-01-2005, 22:40

I'm on Tiscali.

Their call centre is indeed in India - I have spoken to people called Bill and George so far.

Do they get to pick their names out of a hat or something, because if that's their real names, then mine is Spangly Bottom-Burp...

Bagpuss · 23-01-2005, 00:11

Quote:

Originally Posted by janet

Has any one upgraded from dial up to broadband recently on wannado? if so is it easy to do.

I've upgraded from dail up to broadband with Wanadoo and have had no problems just more speed 1Mb with 2Gb limit for £17.99 a month, I'm very happy with it and never had to listen to Joe from India yet.

janet · 23-01-2005, 09:42

Thanks everyone, i signed up with wanadoo broadband last night so should be up and running in 10 days time.Hopefully it will be a lot faster.

accymel · 23-01-2005, 11:12

Im on wanadoo n got the 17.99 package @ 512k speed n now its 1gb now for new customers at 17.99 n if i want 1gb then i have to pay £20............eh what a flipping rip off to older customers, sent em a mail of complaint n surprise not got one back

Bagpuss · 23-01-2005, 16:14

Quote:

Originally Posted by accystanmac

Im on wanadoo n got the 17.99 package @ 512k speed n now its 1gb now for new customers at 17.99 n if i want 1gb then i have to pay £20............eh what a flipping rip off to older customers, sent em a mail of complaint n surprise not got one back

You know you can't have that, "it's for new customers only", I've heard that before.