would you pay for Banking services?

[blazey]

I had two calls in ten minutes from the same bank yesterday. The first person rang, a man, spoke to me so slowly and monotonously I thought he may be about to pass out. I had to go through security check:

Him: 'Can I have your address please?'
Me: 'This is a student account, will that be term time address or home time?'
Him: 'I can't tell you that'
Me: '[recites both addresses]'
Him: 'Postcode...'
Me: '[Recites both postcodes]'

Then he asks other security questions...

Then he tells me which address it would be for future reference.

He then goes through the fact that I have charges on my account for going over my overdraft. I ask him for a break down of the charges and he says I've been over my overdraft for a few months (which I know to be a lie) and he then goes on to say that I have been over since December (which is a lie because my student loan goes into that account) so I went mad and said I don't want to be told about irrelevant previous charges to justify current ones, and that I would not be continuing the phone call with someone who is incompetent at their job. I wouldn't mind but I'd already been in about these charges the week before because they had told me to go into the branch to see what they could do for me, and they couldn't do anything! Well, couldn't or wouldn't.

5 minutes later a woman rang. I said 'I've just got off the phone with this bank. I'm not going through it again.'

She then has the nerve to say 'We have no record of this on our database so I will have to take you through the security check.'

Finally losing my temper, something which is a rarity, I said 'I don't think so, I've said this once and I'll say it again, I'll go into the branch and speak to someone there.'

I'm earning a nice amount of money in the Summer. It isn't going into that account. They can wait until October when I get my student loan.

I hate banks, mostly because they're simply unwilling to help because they can get more money out of you if they refuse to. I hate their incompetent staff. I hate their false 'happy to help' themed advertising. Happy to help you put your money in perhaps, but not so happy to help you out when you need it most.

*breathe in, breathe out*

[BERNADETTE]

Blazey I'm earning a nice amount of money in the Summer. It isn't going into that account. They can wait until October when I get my student loan.

Not the best move you could make, surely your charges are going to be rising all the time? Your loan will be eaten away at before you start thus you will incur even more charges. If it were me I would try and get it sorted before the loan went in

[lindsay ormerod]

Banks are only in it to make money, not to provide a service. I don't have an overdraft facility and don't use credit cards for any thing. Can't spend what I haven't got, simples.

[Mancie]

entwisi ..do you live in the 1900's? the banks are no longer a service for the rich to borrow from..for the vast majority a means of transfering money from A to B...the way things have progressed over the last 30yrs means they are a basic thing of living and some should be held by the Government free of charge.

[blazey]

I'd rather enjoy my summer than spend it all immediately on charges.

[SPUGGIE J]

Originally Posted by Benipete

You can always join Benis bank.I can guarantee when I lose your money it won't cost me a penny.

It wont line your pocket but those of a liquid dealing kind.

[SPUGGIE J]

In principal I am not against paying for their services as we pay for services from all kinds of institutions whether they be the council RAC AA mortgage etc. What has me wary is how they would go about this without all the small print and corparate jargon that we normally see from them. People of a certain age can benifit from some as has been mentioned. But and a big but is what about those of a certain age that might not really understand it and just sign up with them just to get peace or thinking its safe?

This kind of action needs serious thought and trials to be acceptable to people. Always believed that banks paid interest on current accounts because they were considered an asset and could be used to up their star in the market. They used this this money in a virtual sense and as a result you got the reward of interest. This is how they fund mortgages as well is it not. Might be wrong so can I be re-educated if I am?

[MargaretR]

Bankers have greed as their way of life.
Rothschilds and Rockerfellers own the world.

[entwisi]

Originally Posted by Mancie

entwisi ..do you live in the 1900's? the banks are no longer a service for the rich to borrow from..for the vast majority a means of transfering money from A to B...the way things have progressed over the last 30yrs means they are a basic thing of living and some should be held by the Government free of charge.

nope, I live very much today if not tomorrow!

so you believe the goverment should provide a Banking service for nothing, lending money willy nilly with no 'fines' for breaking teh rules? sounds like a lawless society to me.

If you manage your money within agreed limits ( either in teh black for those who prefer that way or within an agreed overdraft for those who live that way) then Banking costs you nothing. someone protects your money for you, gives and manages all the payments and withdrawals you desire for nothing, trains and provides you with experts to advisze you in investments to help you make your money grow and you want it all for nothing.


errr. why not go and ask Mr Tesco for your shopping for nowt as well seeing as eating is also 'a basic thing of living '


re spuugie, the reason there is so much jargon and small print is due to the goverment and the legals that set the rules by which Banks have to operate. Just like a contract in any other arena of life, if its not written in a "set in stone" way then it would be open for legal challenge and even prosecution by HM gov.

[jaysay]

Originally Posted by entwisi

nope, I live very much today if not tomorrow!

so you believe the government should provide a Banking service for nothing, lending money willy nilly with no 'fines' for breaking the rules? sounds like a lawless society to me.

If you manage your money within agreed limits ( either in the black for those who prefer that way or within an agreed overdraft for those who live that way) then Banking costs you nothing. someone protects your money for you, gives and manages all the payments and withdrawals you desire for nothing, trains and provides you with experts to advise you in investments to help you make your money grow and you want it all for nothing.


error. why not go and ask Mr Tesco for your shopping for nowt as well seeing as eating is also 'a basic thing of living '


re spuggie, the reason there is so much jargon and small print is due to the government and the legals that set the rules by which Banks have to operate. Just like a contract in any other arena of life, if its not written in a "set in stone" way then it would be open for legal challenge and even prosecution by HM gov.

Its only through Government meddling, or should I say Gordie when he was the Iron Chancellor, that the banking fiasco was allowed to happen in the first place, if he'd have kept his sticky little fingers out, and not relaxing regulations then we wouldn't be the worst country in the modern world to handle the recession, with the economy liable to shrink by 4.3% this year and the country at the bottom of the pile when it comes to recovery, 2032 before things are back to 2008 levels, and they ain't finished yet, watch this lot doing a great impression of a headless chicken or like watching the Keystone Cops on Speed doesn't exactly fill the world with financial confidence in Britain, will no one ride us of these turbulent Scotsmen and soon

[MargaretR]

It is rapidly reaching a stage where money isn't worth the paper it is printed on.
The banking system is a big 'paper chase' built on trust,
and that trust is on its way out good style.