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Old 07-12-2006, 16:00   #46
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Re: Digital Camera Problems

Quote:
Originally Posted by Tinkerbelle View Post
How strong do you make a first complaint letter? I'm not used to this kind of thing. I've composed the basis of one , I'm just trying to think if I've covered everything.

I would still ring trading standards before u send it off cos they could point out some arguement to your complaint that u may not know of. If u want me to read proof it let us know
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Old 07-12-2006, 16:07   #47
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Re: Digital Camera Problems

Have a look on here tinks you might find some help or advice

http://www.consumerdirect.gov.uk/
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Old 07-12-2006, 16:10   #48
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Re: Digital Camera Problems

If you will please Mel

Cheers Mick just going to have a nosy at that site
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Old 07-12-2006, 16:12   #49
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Re: Digital Camera Problems

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If you will please Mel

Cheers Mick just going to have a nosy at that site
No probs will be round in a jiff
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Old 09-12-2006, 20:04   #50
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Re: Digital Camera Problems

Well i dont think i should ring them now for all i know it could be a ploy for everyone who sends their camera in we can charge £xxx they will make a killing how do we know if it qualifys for the free repair if you dont send it in? and if you do send it in and it wont qualify and you will get stung. (soo wrong).
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Old 09-12-2006, 20:07   #51
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Re: Digital Camera Problems

Yep

I'll keep you posted on what happens with this Mummiboo. I've sent a complaint letter off to Sony and have been in touch with Trading Standards lot, they said to give them 3 week to reply before they can take it up with them but they've agreed they are bang out of order ...... so fingers crossed
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Old 09-12-2006, 20:14   #52
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Re: Digital Camera Problems

can only wish you well tinks if theres 1 thing i cannot stand its dirty robbing rip-off bast***s, might be worth checkin out watchdog see if you can get sony some real publicity.good luck.
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Old 09-12-2006, 20:17   #53
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Re: Digital Camera Problems

LOL! Sent an e-mail to them too

Cheers Cashy ..... be a scrap and half this one little Tinks v's the Sony Giants
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Old 09-12-2006, 23:27   #54
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Re: Digital Camera Problems

give it to me if anyone can i can i got still got those magic fingers infact just pulled a sony cam to peices but cant find a backlight online for it if you trust me neice
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Old 09-12-2006, 23:28   #55
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Re: Digital Camera Problems

Wish I had come to you first, they've already fixed it without my permission and now what £114 off me
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Old 09-12-2006, 23:35   #56
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Re: Digital Camera Problems

Have you complained to them yet Tinks?
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Old 09-12-2006, 23:36   #57
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Re: Digital Camera Problems

dont pay it and tell em to keep the damn thing
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Old 09-12-2006, 23:40   #58
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Re: Digital Camera Problems

Yes willow a letters gone to them and trading standards said I have to allow them 3 weeks to reply.

Why should I tell them to keep it though Cherokee? It belongs to me. In my opinion them keeping my camera borders on theft.
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Old 09-12-2006, 23:41   #59
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Re: Digital Camera Problems

fair point but you could insist on a relacement


but isnt that some sort of robbery them repairing it without permissin and wanting money off you ..
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Old 09-12-2006, 23:41   #60
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Re: Digital Camera Problems

Quote:
Originally Posted by Tinkerbelle View Post
Yes willow a letters gone to them and trading standards said I have to allow them 3 weeks to reply.

Why should I tell them to keep it though Cherokee? It belongs to me. In my opinion them keeping my camera borders on theft.
Give em hell girl!!!
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