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Old 21-11-2006, 12:12   #1
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Digital Camera Problems

Little one had got her mitts on the camera a few month ago to take some pics of her mates but God knows what she's done! She says she definately hasn't dropped it or anything.


It's a Sony DSC-P51. 1st problem was the lens wouldn't open, we gave the batteries a really good charge but now the shutter opens but there's no image at all on the display screen. We've wiped the memory card, we've pressed the reset button to set it back to factory settings ..... lost as to what to try next. Anyone any ideas or does it sound like a shop repair job?
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Old 21-11-2006, 12:23   #2
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Re: Digital Camera Problems

Not sounding good, can you try some other batteries/main adaptor in case they are knackerd and not holding a full charge? I must say its not sounding good for it though.
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Old 21-11-2006, 12:24   #3
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Re: Digital Camera Problems

My Daughter has a Dsc Sony and was having the same type of problems
she brought it over here for me and i took it to garth dawsons they want £30 before they look at it and sent it away if you have the work done they will knock the £30 off the price of the repair hers was going to cost upwards of £140 so decided to buy a new one.
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Old 21-11-2006, 12:30   #4
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Re: Digital Camera Problems

Cheers entwisi, just going to root the box out and see if it came with an adapter but I don't think it did. Will def try that first, especially with those prices Mick. That is extortionate, especially when it looks like it could be a weak spot on the camera. I was having a quick look on line and found a camera forum were they were discussing it.
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Old 21-11-2006, 13:01   #5
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Re: Digital Camera Problems

Mick, have you seen that on the Sony website? Whether or not it's still available, Sony realises it's a glitch and are offering to fix it for free. Was your daughters one of the models it names?

mthead just gone to buy some brand new rechargeable batteries to rule that one out. If it doesn't work I'll give the phone number a try.
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Old 21-11-2006, 13:12   #6
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Re: Digital Camera Problems

Have a look here tinks
is your camera on here and is this the fault if so its a free repair

http://www.sony.co.uk/view/ShowArtic...site=odw_en_GB
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Old 21-11-2006, 13:13   #7
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Re: Digital Camera Problems

yes is on the list DSC V1
number to ring UK - 08705 143480

if you want to borrow her mains power unit to try on your camera you can

Last edited by Mick; 21-11-2006 at 13:20.
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Old 21-11-2006, 13:26   #8
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Re: Digital Camera Problems

Cheers Mick I'll let you know when we've tried these new batteries.

Yes that's the same problem I've got with mine, no imge in the LCD screen.

So you'll be able to get that camera you have sorted out too, won't you?
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Old 21-11-2006, 13:51   #9
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Re: Digital Camera Problems

That's good of Sony to admit there's a fault and offer free repair. I hope you both get them fixed.
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Old 21-11-2006, 14:25   #10
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Re: Digital Camera Problems

so do i willow i have just phoned my daughter and she will contact them soon
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Old 21-11-2006, 15:57   #11
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Re: Digital Camera Problems

Right Mick, I've rung and spoke to them, all a very painless exercise they were very helpful. They have given me a free post address to send the camera to, with a note inside explaining it's an I 2 problem.
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Old 21-11-2006, 16:00   #12
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Re: Digital Camera Problems

ok thanks Tinkerbelle my daughter will be ringing them soon
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Old 21-11-2006, 17:02   #13
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Re: Digital Camera Problems

Wonderful, i will ring them tomorrow as soon as i finish work i out tonight so i will ring tomorrow.

Great help.

Thanks.
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Old 21-11-2006, 17:06   #14
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Re: Digital Camera Problems

i have a problem with my digital camera too tinks...i can't find it, could you ask lol if she's been to mine and taken it?
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Old 21-11-2006, 17:49   #15
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Re: Digital Camera Problems

Quote:
Originally Posted by flashytart View Post
i have a problem with my digital camera too tinks...i can't find it, could you ask lol if she's been to mine and taken it?

What my cleptomaniac daughter? What would possibly make you think that lol!

Quote:
Originally Posted by MUMMIBOO View Post
Wonderful, i will ring them tomorrow as soon as i finish work i out tonight so i will ring tomorrow.
Hiya Mummiboo, great news or what! I was expecting to have to pay a fortune for it's repair.
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