02-11-2008, 20:44
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#8
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Full Member+
Join Date: Sep 2008
Location: Morecambe
Posts: 546
Liked: 236 times
Rep Power: 8058
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Re: mobile phone and rights question
OK you are within the 28 days period of return so just get your money back and start again.
Not the same store but my wife bought a phone from the C.P.W. and as she had another phone, it was a while before she started to use it in anger. Once she started to use it, the battery life was short (<36 hrs) she had to open it to check if there were messages/missed calls and operating in darkness was impossible as the buttons didn't light up. Sunlight, the screen could not be seen. The phone worked but as with many modern items, it was designed by a prat!
She has had it more than the magic 28 days so they say it cannot be exchanged -
GET YOUR REFUND NOW!!
As for hers - I am taking them to court for selling something that is not fit for purpose , she travels late at night and cannot summon assistance in an emergency (that is why she has a mobile phone!) - I will let you know how I get on.
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