24-09-2011, 10:46
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#1
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Full Member+
Join Date: Mar 2009
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Private Landlords
Our son and fiancee have moved into a flat via an estate agent. The terms agreed that the flat was decorated and carpets cleaned( smokers and dog owners ). A week later the estate agent contact our son and told him the flat was ready , decorated and new carpets down . They payed £350 bond to get doorkey , when they got to flat with removal van and furniture etc opened frontdoor , it was just how they had last viewed it , no decorators , no new carpet . The estate agents say they were only passing the message on. The landlord lives in Essex and our son has no contact number or address to inform him. all this was three wks ago , new carpets now down but still no sign of decorators The estate agent told them someone was to visit on Wed afternoon, they didn't show up..Any sensible suggestions welcome please.
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