Computer Freeze

jason · 02-03-2005, 11:26

My sister in law has a computer about 2 years old...windows xp,40 gig hdd......when she turns on the computer it just freezes,she cannot get on the internet,its not her broadband connection.
When she clicks on something it takes about 10-15 mins to load so she tells me.

I was thinking could it be the processor that is kaput?
I am no expert so some of you might have some other ideas.

I can be contacted on email.......... ziegan2004@yahoo.co.uk

......or at the website on my sig.

Thank you

Jason

entwisi · 02-03-2005, 11:56

If the CPU was duff you would be unlikely to boot up at all. It is more likely to be riddled with viruses/trojans and spyware. Find out what AV/Firewall etc she has and when they were last updated.

jason · 02-03-2005, 12:05

Thanks for that,she has managed to start it up,she is now doing a complete clean,defrag and virus check!
Thank you

Jason