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Old 05-07-2007, 11:20   #1
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Help for a stupid techno phobe

I have got a pc given from a genuine source; it has windows xp on it already but I keep getting a message saying it's a counterfeit copy ! I have tried to update the tool key ,put the 25 digits in from the label on the back of the pc and it says it's not recognised. What do I do next ? The label on the back looks genuine enough to me.
Plain english please cos i know nothing about these things !
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Old 05-07-2007, 11:28   #2
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Re: Help for a stupid techno phobe

Did your genuine source possibly get it from a less genuine source? It sounds like a dodgy copy, but I could be wrong. Entwisi will know more about this sort of thing.
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Old 05-07-2007, 11:33   #3
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Re: Help for a stupid techno phobe

Quote:
Originally Posted by WillowTheWhisp View Post
Entwisi will know more about this sort of thing.
As will a lot of other people.


The XP on there isn't the one that came with the machine.. that simple. You need to install a genuine copy or search google for a workaround
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Old 05-07-2007, 11:38   #4
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Re: Help for a stupid techno phobe

Got it from my step dad ,he bought it new. What do we mean by "workaround" ? I told you I was stupid !
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Old 05-07-2007, 11:43   #5
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Re: Help for a stupid techno phobe

There are some 'genuine' windows license keys that are being identified as dodgy. There is a phone number for Windows activation, If you are absolutely sure of its provinence then ring them and tell them its life history and they should be able to issue with a new number.

You do need to know where your dad bought it from though. If its a large store like PC world etc then you will be fine, if it was some bloke on a market somewhere then probably( but not necessarily) not.

The workaround Kipax mentions is a way that confuses the windows genuine check tool into thinking its legit even if it isn't.
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Old 05-07-2007, 11:50   #6
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Re: Help for a stupid techno phobe

Quote:
Originally Posted by KIPAX View Post
As will a lot of other people.
Hello Kipax.
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Old 05-07-2007, 11:50   #7
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Re: Help for a stupid techno phobe

It's got a "Time " logo on the front and a silver label on the back with the same logo and a serial number. Is this a good thing ?
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Old 05-07-2007, 11:54   #8
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Re: Help for a stupid techno phobe

A Time label is never a good thing! (Sorry Lindsay, I'll toddle off and leave Kipax and Entwisi to answer sensibly.)
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Old 05-07-2007, 12:01   #9
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Re: Help for a stupid techno phobe

Did your FIL buy it from Time or from someone else?
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Old 05-07-2007, 12:06   #10
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Re: Help for a stupid techno phobe

I will try and find out !
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Old 05-07-2007, 12:16   #11
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Re: Help for a stupid techno phobe

If he did then just call Microsoft up and tell them your problem. IF they can't help let us know.

If however he bought it s/h it is probably as Kipax mentions a dodgy copy installed by someone. we can cross this bridge when we come to it.
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Old 05-07-2007, 15:31   #12
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Re: Help for a stupid techno phobe

Cheers chaps !
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Old 05-07-2007, 17:03   #13
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Re: Help for a stupid techno phobe

Could also of been a discountinued multi licence install maybe.

Even if it is dodgy it doesnt do no harm, effect you PC just the annoyance of being reminded all the time.
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Old 05-07-2007, 19:32   #14
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Re: Help for a stupid techno phobe

It's been installed by a " friend" so it's dodgy ! i wouldn't mind if was judt the message but i tried to listen to summat on Amazon today and it won't let me install the thing you need to listen to stuff ! Grrrrr.
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Old 05-07-2007, 23:06   #15
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Re: Help for a stupid techno phobe

Don't despair Lindsay - the techno whizzes on here will come up with a solution for you.
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