mail diversion

jimmieg · 17-01-2008, 21:17

New computer 12 months ago; windows XP, broadband with BT Yahoo. Mail initially with Yahoo but reverted to Outlook Express which I preferred, email address was the same. Forwarded the few messages already stored to own address at OE with no problem.
Worked well until last month when one key message from a regular contact had not appeared - I found it in Yahoo. Since then nine out of ten messages have come to OE with the odd one appearing in Yahoo.
Can anyone advise - it must be something simple - what needs to be done to stop messages diverting to Yahoo. Regards jimmieg.

entwisi · 17-01-2008, 21:21

Can you confirm that the configuartion of Outlook is to retrieve the emails from the Yahoo account?

jimmieg · 17-01-2008, 21:25

Quote:

Originally Posted by entwisi

Can you confirm that the configuartion of Outlook is to retrieve the emails from the Yahoo account?

Regret cannot confirm jimmieg

entwisi · 17-01-2008, 21:39

so you can't confirm that you aren't actually using two seperate accounts or not?

I'm afraid unless you are only using one account then we can't help I'm afraid

nikkival · 18-01-2008, 00:10

Make sure that the Yahoo spam filter is turned off otherwise it will not deliver odd items to Outlook - I had this problem when I switched to BT last year.