naffed pc

flashy · 16-10-2009, 11:01

i can't get online at all on my pc(on mi dads now), it loads up fine, takes me to my desktop fine but when i come to open mozilla nothing happens, all i get is a blank page, nothing loads....i appear to have several trojans too and loads of other stuff, do i need to wipe my pc? if i do, how do i do it?

Bob97531 · 16-10-2009, 11:34

Either wipe it and start again or run some good antivirus on it....

Try clearing out all your web brosing history and cookies too, this may help...

As a rule, I always save everything and anything onto an external hardrive, and rebuild my laptop every 2 months, keeps it tippytop and free of suspect rubbish....

Hope this helps
Cheers
Lee

Restless · 16-10-2009, 12:05

what are you doing to get loads of trojans? They dont appear for no reason. Perhaps a dodgy method of downloading? Like anykind of kazza program? Limewire ETC Some dodgy webpages can drop them on you're pc if you have been either looking at porn or trying to download cracks and serials/keygens

Bob97531 · 16-10-2009, 12:07

Trojans = lots of dodgy surfing....

You need to be more careful !!!

Bob97531 · 16-10-2009, 12:08

Or as you say "downloading"

Restless · 16-10-2009, 14:40

yeah bob hehe. Some triojans just drop on ur pc whislt browsing. Others built into dodgy exe's

flashy · 16-10-2009, 18:17

thanx you two, a couple of weeks ago i was having a lot of trouble with pop-ups, that could have had something to do with it....i still havent got my pc sorted, its driving me mad, had to TRY and back up all my files today, that was a task and a half

MargaretR · 16-10-2009, 18:24

I recently had a problem with Firefox whereby only the border of window was visible showing the desk top where the page should have been.
Is yours like that?
I tried reinstall, system restore and several other remedies.
I thought that I would have to resort to using Internet Explorer again, and then by pure fluke-
I clicked on the maximise/minimise button at top right and it cured it

Mancie · 16-10-2009, 20:24

first thing to do Flashy is look to see if you have an internet connection..
go to START-CONTROL PANEL-NETWORK AND SHARING or INTERNET CONNECTIONS...if it says you have a connection click repair connection.
if you are using a wireless dongle then the dongle could be knackered.

Bob97531 · 16-10-2009, 23:27

If there was no connection it would give an error, the fact that the browser loads would, to me, mean that the connection is there but the homepage is corrupt.... or something equally sinister, to be fair you could try re-installing your web browser but for me, if its infected with anything, I personally would back up and rebuild the machine, protect properly and then pop your stuff back on there....

Its like crashing your car, its never quite the same driving it afterwards, it may look lovely again but will never have the same protection.....

Cheers
Lee

MargaretR · 16-10-2009, 23:38

My problem detailed at post #8, had no relevance to trojans or viruses.
I update and scan with AVG daily, I don't get them

Bob97531 · 16-10-2009, 23:50

As you should too

However, as the OP has already mentioned having several trojans etc, it would be my advice to wipe clean and start a fresh rather than just patching up if you will...

Cheers
Lee

Mick · 17-10-2009, 05:45

Whats the point in backing a system up thats full of viruses you will only back the virus up as well and be back to square one after re-installing

Neil · 17-10-2009, 07:27

You should be ok backing up pictures and other files that can not contain a virus though.

Shaz, is it just Firefox, if you try IE does that work?

Neil · 17-10-2009, 07:29

What you really need Shaz is to stop using Windows and switch to Linux instead