Problem with Spooler

[Sara]

When i try to print i keep getting this message: The local print spooler service is not running. Please restart the spooler or restart the machine. Have restarted the machine several times over the last few days, but that doesn't help. Have googled the problem, but i am VERY thick when it comes to anything techno and can't understand. So wondering if anyone can help me on how to restart the spooler, but it needs to be in terms that a thicko like me can understand. Thanks.

[maxthecollie]

Have you not got a booklet with your printer?

[cashman]

Sorry sara i'm dumber n you wi technology, don't even know what a spooler is.

[Retlaw]

Originally Posted by Sara

When i try to print i keep getting this message: The local print spooler service is not running. Please restart the spooler or restart the machine. Have restarted the machine several times over the last few days, but that doesn't help. Have googled the problem, but i am VERY thick when it comes to anything techno and can't understand. So wondering if anyone can help me on how to restart the spooler, but it needs to be in terms that a thicko like me can understand. Thanks.

Have you got a disc for the printer, try re-installing the printer from the disc.
Retlaw.

[Mick]

Unplug the printer from the computer
uninstall the printer software and drivers
do a search for anything to do with the printer to make sure everything has been removed.
switch the computer off and on again
reinstall the printer software and follow the instructions to connect the printer.

[Less]

Originally Posted by Mick

Unplug the printer from the computer
uninstall the printer software and drivers
do a search for anything to do with the printer to make sure everything has been removed.
switch the computer off and on again
reinstall the printer software and follow the instructions to connect the printer.

I can see Mick going on a visit very soon to fix a poorly printer.

[entwisi]

which version of windows are you running.

The print spooler is a "Service" that runs within windows and is not something the printer drivers supply.

on XP go control panel - Administer Computer - Services

scroll down and you will find Print Spooler

Make sure its set to Automatic startup. you can click start to do it manually this time. Try printing now and it should be fine.


A print spooler if you are interested is a buffer between the program you are printing from and the printer itself. its so you can send numerous docs to be printed and the operating system just sends them to the printer itself as fast as the prionter can handle them.

[Sara]

Originally Posted by entwisi

which version of windows are you running.

The print spooler is a "Service" that runs within windows and is not something the printer drivers supply.

on XP go control panel - Administer Computer - Services

scroll down and you will find Print Spooler

Make sure its set to Automatic startup. you can click start to do it manually this time. Try printing now and it should be fine.


A print spooler if you are interested is a buffer between the program you are printing from and the printer itself. its so you can send numerous docs to be printed and the operating system just sends them to the printer itself as fast as the prionter can handle them.

Thanks for all the replies. It's windows 7 that we are running. I know that you give me the solution for XP, so tried looking for that just in case it's the same, but can't find it. So anymore advice would be gratefully appreaciated.

[Sara]

Originally Posted by cashman

Sorry sara i'm dumber n you wi technology, don't even know what a spooler is.

Think that's impossible.

[sean2008]

for windows 7, click the windows logo and in the box type services.msc then go down to print spooler then double click it and click the start button, and make sure it is set to automatic startup type

[Sara]

Originally Posted by sean2008

for windows 7, click the windows logo and in the box type services.msc then go down to print spooler then double click it and click the start button, and make sure it is set to automatic startup type

Thanks for that, but didn't work. Anyone else got any ideas?

[Karateman]

From Google... which is similar to one suggested method I think...

Method 1:

Run the Printer Troubleshooter.

Open the Printer troubleshooter....
here

Open the Printer troubleshooter

Method 2:

If the printer troubleshooter does not resolve the issue, start the print spooler service manually and check if this fixes the problem.

a) Click Start.

b) Type services.msc in the start search box and press enter.

c) Right click on print spooler and click on properties.

d) Check if the startup type is automatic. If it is not then change it to automatic.

e) Check if the service status is stopped.

f) If yes then click on the start button.

g) Try to add a printer and print a test page.

Phil

[Sara]

Thanks Karateman, will try method two at the weekend when i've more time.

[entwisi]

errr, thats exactly what I posted....

Ian

[Sara]

Nothing seems to work. Wondering if i bought a new printer, would that work?