26-11-2004, 15:10
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#16
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Senior Member+
Join Date: Feb 2004
Posts: 2,252
Liked: 1 times
Rep Power: 57
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Re: service pack 2
Microsoft has issued a patch for a compatibility problem between the recent Windows XP Service Pack 2 and an advertising application run on many users' machines.The service pack was causing system crashes due to a conflict with a hidden app from Total Velocity Software, called TV Media, a large number of users contacted Microsoft's technical support complaining that the update was causing their computer to repeatedly restart. The problem was due to the hidden presence of TV Media, which is designed to be invisible to users except when it is displaying advertisements.
Affected computers shut down and restarted repeatedly, displaying the following message: "A problem has been detected and Windows has been shut down to prevent damage to your computer . . . "
The new patch, published last week, will not allow users to install SP2 via the Windows Update website or Windows' automatic updating system if they have TV Media installed. Instead, it first offers them the patch, labelled Critical Update 885523. After this is installed, users are able to access SP2.
At work last week we removed sp2 from 4 pcs that were having problems downloaded the the patches and then reinstalled sp2 so far everything is ok but our it guy said the most reliable way is to get the disc from microsoft, its an option.
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