sky broadband

[marg.]

hi,now that we able to get sky broadband in accy, just wondered how easy or should i say how difficult would it be to cancel aol and go on to sky broadband, would like to hear of other peoples experiences of changing over because i,ve heard its really difficult to cancel aol. marg

[***Mr D***]

Originally Posted by marg.

hi,now that we able to get sky broadband in accy, just wondered how easy or should i say how difficult would it be to cancel aol and go on to sky broadband, would like to hear of other peoples experiences of changing over because i,ve heard its really difficult to cancel aol. marg

As long as you have finished your contract there should be no problem.

When I uninstalled AOL from my PC a while ago it really messed my registary up so a good cregistary leaner is recommended for after.

[WillowTheWhisp]

Cancelling should be fairly straightforward although they may well pester you with questions about why you want to leave and maybe even make you tempting offers to try to keep you.

Like Mr. D says, uninstalling it is the challenge.

[entwisi]

yep, AOL install software actually removes stuff that every other ISP uses so its hard to get online with anyone else.

You may need to reinstall a few windows components but its perfectly doable

As Willow says , they will desperately try to keep you though

[lancsdave]

Has anyone on here actually moved to Sky Broadband. Looks too good to be true pricewise, would rather know before I switch.

[entwisi]

Ordered it for next door. (Old dears)

Not migrating from anyone else but it was slick enough. Got their router just waiting for BT to do their stuff

[panther]

which one are you opting for?
Base
mid
max
connect?

[lancsdave]

Originally Posted by entwisi

Ordered it for next door. (Old dears)

Not migrating from anyone else but it was slick enough. Got their router just waiting for BT to do their stuff

I'll wait a couple of hours then while you get on with it

[entwisi]

the just want Base as they don't do a lot of Internet stuff

DAve, its already setup, just waiting for their username/password letter and teh ADSL sync light to come on

[KIPAX]

no messin with mac keys then?

[marg.]

hi, thanks for your advise,think i,ll bite the bullet and go ahead with getting sky broadband,will go for the max option, cheers once again. marg.

[entwisi]

If you are already on a broadband package with AOL you may need a migration number. its a code that allows BT to swap you from one supplier to another. You need to get this from AOL and give it to SKY

[marg.]

cheers for thats entwisi, will do that.marg.

[Neil]

Originally Posted by entwisi

Dave, its already setup, just waiting for their username/password letter and teh ADSL sync light to come on

Ian, what is the box they send you? Their T&C's say you have to use it and allow them to update the software in it.

[entwisi]

Its a standard Netgear router with a big SKY logo on the top.