Virus

Retlaw · 20-02-2010, 13:40

Help wanted please.
Daughters managed to get a virus on her computer.
Its called LSAS Blaster and a scam website pops up offering a repair for this at $29.99.
We have found out that this is part of the virus to obtain your credit card details.

We've printed off a list of instructions to help get rid of this file teling me to rename this and do this that and the other.

trouble is very time you try to do some thing this scam page pops up on screen again
It won't even let me reinstall windows, its disabled the DVD drive.

Retlaw.

jaysay · 20-02-2010, 16:35

Quote:

Originally Posted by Retlaw

Help wanted please.
Daughters managed to get a virus on her computer.
Its called LSAS Blaster and a scam website pops up offering a repair for this at $29.99.
We have found out that this is part of the virus to obtain your credit card details.

We've printed off a list of instructions to help get rid of this file teling me to rename this and do this that and the other.

trouble is very time you try to do some thing this scam page pops up on screen again
It won't even let me reinstall windows, its disabled the DVD drive.

Retlaw.

Another Accy Webber was have some trouble like that last night, I'm seeing him later I'll ask him to take a look at this thread Retlaw

accyman · 20-02-2010, 16:55

start up in safe mode pressing f8 while it boots

then run your antivirus

Neil · 20-02-2010, 17:17

you could try a system restore to a date before it happened. Then run your antivirus.

Had a similar problem with a lad at works laptop. I was convinced that the message popping up was saying it was the wrong virus so you would do the wrong thing to remove it.

Only believe your own virus checker if it says the virus name otherwise its the virus tricking you.

I used this bootable antivirus cd to remove it from his Avira AntiVir Rescue System

Retlaw · 20-02-2010, 17:30

Quote:

Originally Posted by Neil

you could try a system restore to a date before it happened. Then run your antivirus.

Had a similar problem with a lad at works laptop. I was convinced that the message popping up was saying it was the wrong virus so you would do the wrong thing to remove it.

Only believe your own virus checker if it says the virus name otherwise its the virus tricking you.

I used this bootable antivirus cd to remove it from his Avira AntiVir Rescue System

Thanks Niel
but system restore wouldnt work, nothing would, but its sorted now with a bit of jiggery pokery managed to get Norton installed and its now cleaned up.
Retlaw.

Neil · 20-02-2010, 19:51

I don't like Norton as an AV. I find it hogs the machine and is a pig to get rid off. I just stick with the free ones like avast or avg

AngleIron · 20-02-2010, 21:29

had to remove a nasty one last week from my brothers pc...goin off memory i think it was called "xp security.....something or other, and it disabled everything...coudnt download anything or access anything because it kept throwing up a very convincing window which was an exact copy of xp security centre...it scans immideatly and finds hundreds of fake worms,loggers, trojans ...etc..then asks for money to register to remove them....managed to install malwarebytes but it deactivated that!!! ..... after approx 2 hours of scrattin' my head finally tracked the culprit down....offending file was "AV.EXE" and it was located C /docs settings/"user name"/appdata/local/av.exe ....... where user name is yours..... other bits and bobs need removing manually also, but i have since found out that the best automated software removal tool is Spyware Doctor from PC TOOLS....but it isn't free...malwarebytes is free and will do the job also if you can get it to run......oh and the trojan changes itself depending on your operating system....my bro's was XP......hope this is of some help

gbell · 23-02-2010, 18:59

There is another one called Security Tool.If it comes up do not run it. It's a pig to get shut of.

AngleIron · 24-02-2010, 03:29

Quote:

Originally Posted by gbell

There is another one called Security Tool.If it comes up do not run it. It's a pig to get shut of.

thanx gbell....keep my eyes open for that one

duggie · 24-02-2010, 21:46

Quote:

Originally Posted by gbell

There is another one called Security Tool.If it comes up do not run it. It's a pig to get shut of.

we have this security tool virus on a desktop at the moment, not had chance to look at it yet, any advice on how to get rid?

Neil · 24-02-2010, 22:17

Try this bootable anti virus CD Avira AntiVir Rescue System

gbell · 25-02-2010, 18:39

I had Security tool on my PC.I started Windows Vista in safety mode.An icon for Security came up,I then deleted it and all its relevant files.
Hope this helps.

Benipete · 26-02-2010, 17:58

Quote:

Originally Posted by gbell

I had Security tool on my PC.I started Windows Vista in safety mode.An icon for Security came up,I then deleted it and all its relevant files.
Hope this helps.

That's the way I got shut but because it was not my laptop I was not sure if it was a legitimate program.

After several hours of head scratching I took the risk and deleted it as you mentioned and all was well.

What a pig though.