Quote:
Originally Posted by K.S.H
Got a reply from Pipex and it is now possible for existing customers to upgrade, doesn't say so on the web-site though, still says coming soon
Now i'm really undecided on what to do, go with Vodafone for a cheaper option or stay with Pipex who I have had no problems with, keep all my email addy's, webspace, get up to 8 meg, free phone calls but still have to pay BT line rental, might save a couple of quid in phone calls at the most
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Well Vodafone it is, got a reply from Pipex (above quote) so I phoned them for the upgrade, things started off great when I used the number from
saynoto0870
and got connected straight away
only then to be told
"upgrades are not available" we are having problems, you could cancel and sign up again
ME - What about my connection in the mean time will it stay or not?
No, changing providers it would but not if you cancel your contract and take a new one out, we have to close the line
ME - What about my email address's etc?
You "might" be able to claim them back but I think we have had this in the past and they have been lost for good, you will deffo loose your main one
ME - Can I have my MAC code then, I have found a better deal
hang on, i'll speak to my supervisor
ME - getting mad listening to that crap music for 5 min
Just spoke to my supervisor and he says we and Bt are testing the system now, might be available in a few days
ME - hammond tested a car a few month ago and it hasn't turned a wheel since, what makes you think it will work, you've been doing it for 4 month as I know of
everything has teething troubles
ME - I want my MAC code
Hang on, i'll pass you to the relevant department
MORE BLOODY MUSIC
Hello, you really want to leave Pipex
ME - Yeah, you cant provide me with what I want so i'm going and saving myself £13 a month
It might be available in a few days
ME - It might not be, says on your web-site available soon or something like that, said same thing for 4 month now
Ok, we'll email it to you within 72 hours, if you don't receive it phone again and we'll give it you over the phone
ME - can we not pretend I haven't received it and give it me now!
Anyway, got the MAC code, signed up with Vodafone, should be active on the 14th of Feb
Having to change all my email addy's now, probably use my Gmail one then I won't have this hassle again.
Just a thought, what do i need to set my own email server up? I have a domain but they charge you 83p an email address, how do I get something where you can use
[email protected]??