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Old 25-12-2006, 15:14   #1
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Question Laptop Help

Tinks has got a new laptop for xmas, she has put the battery pack on right, its even fully charged & she is getting nothing on the screen whatsoever, she's done the <fn+f5> & is still getting nowt?? It an Acer make.

Any sensible ideas please as to what to do or is it a duffer needing to go back to shop? as u can appreciate she's not a happy bunny
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Old 25-12-2006, 15:18   #2
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Re: Laptop Help

Don't beat me, have you pressed the on button and run set up.........
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Old 25-12-2006, 15:34   #3
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Re: Laptop Help

Has she tried removing the battery altogether and using just the mains adaptor ?
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Old 25-12-2006, 15:38   #4
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Re: Laptop Help

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Originally Posted by lancsdave View Post
Has she tried removing the battery altogether and using just the mains adaptor ?
I've a Fujitsu laptop that I got back in August, I had to run that with the battery insitu and the thing plugged in to the mains...

Good luck with it Tinks I'm sure it'll all come right for you.
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Old 25-12-2006, 15:41   #5
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Re: Laptop Help

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Don't beat me, have you pressed the on button and run set up.........

Yes she has pressed the on button & it seems to load up something well the fan but the screen is blank as if it wasn't on & there is no standby button as far as i can see
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Old 25-12-2006, 15:43   #6
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Re: Laptop Help

Quote:
Originally Posted by lancsdave View Post
Has she tried removing the battery altogether and using just the mains adaptor ?

Will tell her to try that & cross fingers it helps she'll let me know
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Old 25-12-2006, 15:47   #7
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Re: Laptop Help

Err sorry Dave that hasnt worked either any more ideas??

She has tried running the mains as well as battery too & blank screen.
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Old 25-12-2006, 20:37   #8
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Re: Laptop Help

i would take it back the screen backgound light may not be working
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Old 26-12-2006, 13:09   #9
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Re: Laptop Help

It was a bit of a disappointment that it doesn't work. I've had a man who knows take a look and confirmed it is buggered. It will just have to go back, I'll get a working one eventually ....... it could only happen to me!!!
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Old 30-12-2006, 09:16   #10
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Re: Laptop Help

You tried Fn and the rght arrow key to see if the backlight is turned right down?
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Old 30-12-2006, 12:03   #11
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Re: Laptop Help

Thanks for your reply Anthony we tried that
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Old 30-12-2006, 12:18   #12
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Re: Laptop Help

Quote:
Originally Posted by Tinkerbelle View Post
It was a bit of a disappointment that it doesn't work. I've had a man who knows take a look and confirmed it is buggered. It will just have to go back, I'll get a working one eventually ....... it could only happen to me!!!

was it a new one too ???
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Old 30-12-2006, 14:43   #13
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Re: Laptop Help

Hope you get a replacement and not a fob off promise of repair.
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