Trojans?

flashy · 27-02-2009, 10:59

i seem to have acquired a trojan somehow, how do i get rid of it? i have AVG and AVAST running so i cant understand how i got it

anyone know how to get rid of it? it only seems to be affecting my emails, doesnt affect anything else i do on the web, i cant open emails and when i attempt to it brings up lots and lots of other pages (blank ones)

any help would be grateful

K-P · 27-02-2009, 12:49

If you know you ahve a trojan then presumably you know the name of it... if you do then do a search on Symantec - AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions and they usualy have removal tools .. or google it

flashy · 27-02-2009, 12:53

all it said was...i have 'trojan horse agent BAGI'

and something called DCOM Exploit keeps coming up too, i'll give that a go, thanx KP

K-P · 27-02-2009, 13:08

If you google 'trojan horse agent BAGI' do NOT download any of the software that says it is a free removal tool.. there just more trojans and all manner of naughty stuff you dont want.. Only use a site you can trust.

***Mr D*** · 27-02-2009, 13:13

Download and Run Spybot S&D.

The home of Spybot-S&D!

flashy · 27-02-2009, 13:20

oh ******, i've just downloaded spy doctor, i'll try removing it

harwood red · 27-02-2009, 13:29

I have just had loads of different Trojans which naffed up my computer, this has been fixed now and I had AVG so thinking of going for a better anti virus now

flashy · 27-02-2009, 13:35

i think avg is crap Lesley, i will definately be changing it after this

K-P · 27-02-2009, 13:43

I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .

Neil · 27-02-2009, 13:47

Quote:

Originally Posted by K-P

I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .

I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.

harwood red · 27-02-2009, 13:51

what do you use now Neil??

K-P · 27-02-2009, 13:53

Quote:

Originally Posted by Neil

I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.

I dont instal all the add ons.. I just use what its good at.. sits in the tray doing its business... sounds like a cat

Neil · 27-02-2009, 13:53

Avast Home Edition at the moment, click the free software link and you can download it free. You have to register it though which is straight forward.

flashy · 27-02-2009, 13:55

well i still cant get to my emails, nothing seems to be working, the link that MR D put up just confused me, there where a million things to download and i didnt know which one to click on

(sob sob)

K.S.H · 27-02-2009, 14:30

Try here then, direct link to the file