What Happens When You Change ISP?

[entwisi]

What speed do you have now and what do you do that needs more? I work from home and run all sorts of stuff, all day.

[Pudwoppa]

Tbh the major one for me would be less lag on online games. Better ping on fast paced games would make huge difference.

Currently on Sky, not sure on the speed. But uploading >1gb files takes an age.

[entwisi]

Thats because we have an adsl system. You can pay for faster uploading etc.

[MargaretR]

In the few days before I ordered BT broadband, I got a call from them saying that my phone 'free evening and weekend call' service would be upgraded to 'anytime free' at no extra charge - I agreed (who wouldn't).

A few days later when I ordered the package 'broadband and phone(ev & weekend free calls)', I asked about the anytime calls I was promised. I was told that the broadband package I had selected overrode that change - so I would be back to free ev. & weekend calls.

OK - what I hadn't had, nor asked for, wouldn't be missed.

So I have been getting letters about both changes at the same time - the effective dates are a week apart.

Today I got a letter about the new Anytime plan which I thought would apply for one week. The small print mentions a fee for cancellation of the plan.

Whoa - what is this all about! - will my change of service to 'broadband and phone' be regarded as a cancellation and incurr a cancellation fee - a bit rich that!

I phoned (free) to ask.
I was told that I am a 'special customer' so the 'Four months free broadband and (ev & weekend) phone' package I have signed up for will have the bonus of free anytime calls added as a bonus.

During the order process I paid £120 - a years phone rental - up front.

I should get no phone or internet bills for the next four months and pay only £13 a month for the eight months after that.

It seems a bit 'too good to be true' - we shall see.

[Neil]

Originally Posted by MargaretR

PS - got myself a gmail address and switched all I need to that already so that bit is sorted in advance (thanks Neil)

Here to serve ma'am

(sorry for late reply not been 100%)

[Neil]

Originally Posted by jaysay

Its quite easy to install Margaret, I did it easy and I'm a numpty

Please refrain from calling yourself a numpty in future, we had complaints from four real numpties who were offended that you have lowered their status even more

[Neil]

Originally Posted by entwisi

Thats because we have an adsl system. You can pay for faster uploading etc.

I get faster uploads on my three mobile than on my PC on virginmedia real 10mb broadband. When I tweeted that to the two companies three were impressed but virgin were not. They both replied though

I think our uploads are far to slow in the UK compared to our downloads. 50:50 would be more acceptable. I use upload a lot for online backup and photo storage as well as remote access from my netbook/phone.

[Margaret Pilkington]

Originally Posted by Neil

(sorry for late reply not been 100%)

Hope you are restored to full health Neil...if not, I am a whizz at blanket baths ........I get to the parts others have never dreamed of
(hope that made you smile, if nothing else)

[Neil]

Originally Posted by Margaret Pilkington

Hope you are restored to full health Neil...if not, I am a whizz at blanket baths ........I get to the parts others have never dreamed of
(hope that made you smile, if nothing else)

I am almost back to normal thanks.
(If you used facebook you might know what was wrong with me )

I was bathed in the real bath on Sunday morning

[Retlaw]

Originally Posted by Margaret Pilkington

Hope you are restored to full health Neil...if not, I am a whizz at blanket baths ........I get to the parts others have never dreamed of
(hope that made you smile, if nothing else)

Oi owd on abit, a thowt I wur fost itut queue fur on o them baths, un Jaysay wurt next.
Retlaws.

[Neil]

Originally Posted by Retlaw

Oi owd on abit, a thowt I wur fost itut queue fur on o them baths, un Jaysay wurt next.
Retlaws.

I am nice to Margaret

[jaysay]

Originally Posted by Neil

Please refrain from calling yourself a numpty in future, we had complaints from four real numpties who were offended that you have lowered their status even more

If thats the case why didn't you take your usual action and delete the post

[jaysay]

Originally Posted by Retlaw

Oi owd on abit, a thowt I wur fost itut queue fur on o them baths, un Jaysay wurt next.
Retlaws.

Ya its not Retlaw, we have our rights ya know

[Retlaw]

Originally Posted by jaysay

Ya its not Retlaw, we have our rights ya know

Barnyard confetti to you, fost intut queue stands at back o me, that shud know thad by now.

Retlaw.

[jaysay]

Originally Posted by Retlaw

Barnyard confetti to you, fost intut queue stands at back o me, that shud know thad by now.

Retlaw.

Always in your footsteps Walter, but about 20 years behind you