Old shirts - any sign? - Page 2

Wynonie Harris · 26-07-2008, 19:45

So this means you're still going to keep coming, doesn't it? And you'll still be bringing some of your mates along, won't you? We need every fan we can get!

DAV007 · 26-07-2008, 20:25

im hooked.
role on the everton game - lots of lads coming down for it.

Wynonie Harris · 26-07-2008, 20:37

Great stuff, mate! Glad to hear that your unfortunate experience hasn't put you off!

mathias · 30-07-2008, 15:40

Hello! My name is Mathias. I live i Oslo, Norway and for some reason I've become an Accrington Stanley fan. Therefore, a friend of mine ordered the 07/08 kit (as a gift to me) from the official Accrington-website. This was in late April, and still there is no sign of the shirt. My friend has payed for the shirt, and I'm starting to get real ****ed. Especially considering the lack of answering our e-mails to the club. Does anyone have any tips, or know if this is a common problem?

touchline.tv · 30-07-2008, 19:07

pm sent to mathias.

dav 007 please contact me on wed if you are at the game/shots game if not.

Revived red, hope you have got both shirts [again] they arrived back to us on tuesday morning, they were sent to the training ground and re-posted last night.

Tin Monkey · 30-07-2008, 19:16

Whilst it is great to see all this chaos being sorted out, but can anyone explain why it keeps happening? I would think that the stories we keep hearing on here are only the tip of the iceberg (majority of fans won't post on here), so why don't we have a proper system for dealing with sales, etc.

This isn't me having a go again, it's a genuine enquiry. Everytime I hear these stories it annoys the hell out of me, and nothing ever seems to change.

touchline.tv · 30-07-2008, 19:20

Quote:

Originally Posted by Tin Monkey

Whilst it is great to see all this chaos being sorted out, but can anyone explain why it keeps happening? I would think that the stories we keep hearing on here are only the tip of the iceberg (majority of fans won't post on here), so why don't we have a proper system for dealing with sales, etc.

This isn't me having a go again, it's a genuine enquiry. Everytime I hear these stories it annoys the hell out of me, and nothing ever seems to change.

ditto !!!!!!!!!!!!!!!
all i can say at this point is i will not give up until it is sorted.

Tin Monkey · 30-07-2008, 19:51

Quote:

Originally Posted by touchline.tv

ditto !!!!!!!!!!!!!!!
all i can say at this point is i will not give up until it is sorted.

I'm sure it's frustrating for you too and it's great that you're sorting it all out.

The none delivery of paid for items is one thing, but what's with the inability to reply to customers via email or phone? The club must act to sort out these recurring problems and that could mean changes in how this side of the 'business' is organised and conducted.

Wynonie Harris · 30-07-2008, 20:02

Well done, Touchline t.v. - nice to see that somebody is trying to solve this problem. Now, do you think you could sort out the season tickets, launch the new shirts, oh and update t'fishy site while you're at it!

Revived Red · 06-08-2008, 08:47

Just to complete this part of the story, the shirts arrived yesterday (Tuesday), duly signed. Many thanks to southernred and touchline.tv for the help.