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Old 22-08-2006, 00:05   #1
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Professionalism?

On August 4, I ordered and paid online a new scarf and the match programme from the Darlington home game. I have emailed the club since - about one week ago - as I had not (and have still not) received either.

I assume the club are a bit snowed under at the moment and have been these past few weeks, however, I am a little bit miffed not to even have received a reply to my email, which was sent to sales@..., as suggested on my order confirmation email.

Hopefully, the problem I am experiencing is unique to me and the club will sort this out soon. However, if there are others experiencing difficulties, it is something the club should look to address.

I am sure everyone is working their socks off... and I'll just have to be a bit more patient... but a little reassurance would go a long way.
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Old 22-08-2006, 08:35   #2
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Re: Professionalism?

no your not the only one waiting i also pre ordered a darlo prog which as yet has not arrived
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Old 22-08-2006, 11:29   #3
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Re: Professionalism?

I never had a reply to two emails I sent, either. Not a thing. First was sent July 31st, other towards the end of that week.

Ah, well...
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Old 22-08-2006, 12:24   #4
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Re: Professionalism?

Quote:
Originally Posted by Fatso
I never had a reply to two emails I sent, either. Not a thing. First was sent July 31st, other towards the end of that week.

Ah, well...
Try emailing Lee at the store, he is very good. [email protected]
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Old 22-08-2006, 12:26   #5
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Re: Professionalism?

try ringing up
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Old 22-08-2006, 12:42   #6
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Re: Professionalism?

Quote:
Originally Posted by John_Timmins
try ringing up
whats is technology that far advanced now???? 01254 356950 then option 2
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WAS A GREAT DAY FOR ENGLISH FOOTBALL................................

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Old 22-08-2006, 20:08   #7
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Re: Professionalism?

Why the hurry? I sent an e-mail and it took 5 weeks to get a reply. Aren't all businesses run like this?
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Old 22-08-2006, 20:20   #8
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Re: Professionalism?

Sorry, Cammy, 1st July 2004 ????

Is nothing right in Accrington? Or is it me?
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Old 22-08-2006, 20:25   #9
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Re: Professionalism?

It refers to when we went full-time.
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Old 22-08-2006, 20:30   #10
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Re: Professionalism?

Quote:
Originally Posted by Tin Monkey
It refers to when we went full-time.
Cheers TM, history not my best subject.
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Old 23-08-2006, 08:42   #11
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Re: Professionalism?

We have guess the score ....guess the crowd.......lets have guess when your darlington programme will arrive........
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Old 23-08-2006, 09:32   #12
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Re: Professionalism?

Quote:
Originally Posted by WOLVERHAMPTON REDS
We have guess the score ....guess the crowd.......lets have guess when your darlington programme will arrive........
I understand that it will be this week.
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Old 23-08-2006, 10:44   #13
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Re: Professionalism?

Quote:
Originally Posted by JEFF
Try emailing Lee at the store, he is very good. [email protected]
I managed to get an answer (I think...) from cobbling together info from about three or four posts on this forum in the end, so all is okay on that score.

I only mentioned it because if there are other people who've been waiting this sort of time for a reply to email correspondence, it shows there is something wrong in the system somewhere.

It could be something as simple as a spam-blocker wrongly deducing that certain emails are spam (I know I have to keep an eye on what hotmail puts as spam - every now and then a real mail gets put in there), or any number of other reasons.

Whatever the problem is, it needs highlighting to ensure that it can be sorted.
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Old 23-08-2006, 10:46   #14
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Re: Professionalism?

mine arrived today
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Old 23-08-2006, 13:27   #15
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Re: Professionalism?

Quote:
Originally Posted by Oggy
Sorry, Cammy, 1st July 2004 ????

Is nothing right in Accrington? Or is it me?
Thanks Tin Monkey someone who actually has a clue what there on about unlike this divet

So yeah oggy..... 1st July 2004

things do seem to be right in Accrington it is just you
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