world wide web shirt sponsors again? - Page 10

Doug · 07-09-2010, 11:54

Quote:

Originally Posted by Danielle Fox

Good Morning All,

As you have probably noticed, i have taken over all responsibilty of shirt sponsorships. I can assure you that i will not allow anyone to pay for something and not recieve what they have paid for in return. I only arrived here in May and i have tried my upmost best to get shirts out to fans and businesses from last year even though i had no dealings with it then.

Player sponsorships from now on will go directly through to me. Any problems (there will be none) or questions i will deal with them as politely and efficiently as i possibly can to ensure you recieve the customer satisfaction you deserve! You can email me at [email protected] or telephone me on 01254 356957.

This is how it now works: Once payment is recieved (£100.00 Donation), Your name/company name will appear on the official website and also in the match day programme. You will recieve a player sponsorship certificate within 5 working days of the recieved payment. At the end of the season the players signed shirt (home or away) will be available for collection or will be dispatched to your chosen address. All details are recorded on a database to ensure i have all contact information needed to keep you in the know. The shirt will come with a certificate of authenticity. After that you will get the say so to whether you would like to renew your sponsorship for that player before the season starts. If no confirmation comes back i will then re-open them to the general public.

I hope this all makes sense and will clarify the way i like to work!

Kindest Regards,

Danielle Fox
Commercial Executive

Danielle. Thank you for the clarification, as you have pointed out you have only been around since May this year so, you should know how by now how difficult it can be for supporters to make any headway with the club at large; things happen, people happen and things change only to slip back to the old dark dank days of nobody taking responsibility.

You appear to have Balls on the face of your post; are you prepared to take the dog by the bollocks and show your colleagues how to run a business for the club and the supporters.....

maccawozzagod · 07-09-2010, 13:00

any sign of the paul mullin away shirt from last year yet Dannielle?

Danielle Fox · 07-09-2010, 13:33

Like i just posted, i now have full responsibilty for player sponsors as of season 2010/2011. For enquiries before then i'm afraid i wasn't here and it would be best to take them up with the commercial manager as he was here at the time. I'm moving onwards and upwards and can promise better service this year round.

Danielle

MikeA · 07-09-2010, 13:47

Quote:

Originally Posted by Danielle Fox

For enquiries before then i'm afraid i wasn't here and it would be best to take them up with the commercial manager as he was here at the time. I'm moving onwards and upwards and can promise better service this year round.

Danielle

Looks like you're being fobbed off, Rob. Maybe it's a long way from the Commercial Executive's desk to the Commercial Manager's desk.

maccawozzagod · 07-09-2010, 15:32

sorry Dannielle, maybe you misunderstand. A few weeks ago you emailed me with reference to renewing the sponsorships and i pointed out that i still hadn't received the last lot. You then managed to sort 2 of the 3 (one was away instead of home though) and you were getting back to me within 2 weeks.

Please don't think anyone is having a go at you personally, but you did say to me that you would post it for me. Would you like me to email you the details?

lancsdave · 08-09-2010, 12:00

Quote:

Originally Posted by Danielle Fox

Like i just posted, i now have full responsibilty for player sponsors as of season 2010/2011. For enquiries before then i'm afraid i wasn't here and it would be best to take them up with the commercial manager as he was here at the time. I'm moving onwards and upwards and can promise better service this year round.

Danielle

How to shoot yourself in the foot as quickly as making yourself an heroine !!

You are in the same department, why don't you get on to Martin.

I've just had my daughters friends Mum in the shop. She tried to ring the club yesterday and the person she needs to speak to wasn't available. She is constantly being fobbed off with 'we will call you back' ( never gets a call) or the previous excuse.

At the time this young girl was 13 yr old, she sold her psp and games to buy the shirt sponsorship. You lot don't even have the decency to return a call. Disgraceful

I appreciate you weren't around at the time but you are now. Given the mood of her Mum just now I suspect next week you may even get a mention in the National newspapers

lancsdave · 14-09-2010, 21:55

Quote:

Originally Posted by lancsdave

How to shoot yourself in the foot as quickly as making yourself an heroine !!

You are in the same department, why don't you get on to Martin.

I've just had my daughters friends Mum in the shop. She tried to ring the club yesterday and the person she needs to speak to wasn't available. She is constantly being fobbed off with 'we will call you back' ( never gets a call) or the previous excuse.

At the time this young girl was 13 yr old, she sold her psp and games to buy the shirt sponsorship. You lot don't even have the decency to return a call. Disgraceful

I appreciate you weren't around at the time but you are now. Given the mood of her Mum just now I suspect next week you may even get a mention in the National newspapers

I've been informed this morning that a resolution to this is now in sight to the satisfaction of my daughters friend. Well done Rob Heys for sorting it all out

Doug · 14-09-2010, 22:39

Quote:

Originally Posted by lancsdave

I've been informed this morning that a resolution to this is now in sight to the satisfaction of my daughters friend. Well done Rob Heys for sorting it all out

Pleased to hear that Dave.....

What's the next step? is there enough interest to have a go this year...