Can anyone advise me on my new broadband connection? I've recently gone with orange and they sent me a new router NG1000 which works, but only at close range. I used to be with talk talk but I needed a new router and the one they sent me didn't seem to work so i decided to cancel and get a different provider at a better rate.
The signal strength is excellent when in the same room as the router and the internet seems to work fine but when I move a short distance into the next room it goes to 'very good' but does not allow video streaming and loads up pages very slowly, if at all. I know its not my computer at fault because my friend two doors up lets me use his sky connection and it works fine.
I can plug in the router either into the filter with the telephone or in a separate phone socket and get a connection.
I'm just puzzled as to why I can get my friends connection two doors up but I can't go into the other room with mine!
Any help or suggestions appreciated
The signal strength is excellent when in the same room as the router and the internet seems to work fine but when I move a short distance into the next room it goes to 'very good' but does not allow video streaming and loads up pages very slowly, if at all. I know its not my computer at fault because my friend two doors up lets me use his sky connection and it works fine.
I can plug in the router either into the filter with the telephone or in a separate phone socket and get a connection.
I'm just puzzled as to why I can get my friends connection two doors up but I can't go into the other room with mine!
Any help or suggestions appreciated